Account Manager: Growth, Service & In-Home Delivery

Rent-A-Center; Tulsa (OK); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Rapid growth

Weekly pay

Paid time off

Medical insurance

401(k) match

FSA/HSA

Supplemental insurance

Job summary

Rent-A-Center in Tulsa, OK is seeking an Account Manager to oversee a portfolio of rental accounts, drive sales growth, and deliver exceptional customer service. The role includes account collections, deliveries, pickups, and maintaining showroom standards.

You will handle in-store, phone, and home visits, building strong customer relationships while adhering to RAC values. A high school diploma and valid license are required, with strong communication skills essential for success.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication skills

Account management

Education

High school diploma or equivalent

Job description

Rent-A-Center in Tulsa, OK is seeking an Account Manager to oversee a portfolio of rental accounts, drive sales growth, and deliver exceptional customer service. The role includes account collections, deliveries, pickups, and maintaining showroom standards.

You will handle in-store, phone, and home visits, building strong customer relationships while adhering to RAC values. A high school diploma and valid license are required, with strong communication skills essential for success.