Account Manager: Growth Driver & In-Home Delivery

Rent A Center; Lansing (MI); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health/dental/vision insurance

Job summary

Rent-A-Center is seeking an Account Manager to manage a portfolio of rental accounts, deliver exceptional service, and drive product sales. You will complete deliveries and pickups, maintain showroom standards, and support early-stage collections while upholding the RAC mission.

This full-time role offers weekly pay, growth opportunities from within, a safety-focused environment, and the chance to build lasting customer relationships across in-store, phone, and in-home interactions.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver's license

Education

High school diploma

Job description

Rent-A-Center is seeking an Account Manager to manage a portfolio of rental accounts, deliver exceptional service, and drive product sales. You will complete deliveries and pickups, maintain showroom standards, and support early-stage collections while upholding the RAC mission.

This full-time role offers weekly pay, growth opportunities from within, a safety-focused environment, and the chance to build lasting customer relationships across in-store, phone, and in-home interactions.