Account Manager: Growth, Service & In-Home Delivery

Rent-A-Center, Inc.; Houma (LA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & AD

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts, deliver exceptional service, and drive sales. You will handle deliveries, collections, and customer interactions across multiple touchpoints, including in-store, phone, and in-home visits.

The role emphasizes strong communication, reliability, and adherence to safety standards while supporting store performance and customer satisfaction. The position is full-time and on-site in Houma, LA.

Qualifications

• High school diploma or equivalent.
• Must be at least 18 years old.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Provide white-glove customer service in-store, over the phone, and at customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all safety and operational guidelines.

Skills

Communication skills

Customer service

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts, deliver exceptional service, and drive sales. You will handle deliveries, collections, and customer interactions across multiple touchpoints, including in-store, phone, and in-home visits.

The role emphasizes strong communication, reliability, and adherence to safety standards while supporting store performance and customer satisfaction. The position is full-time and on-site in Houma, LA.