Account Manager - Growth, Service & Deliveries

Rent-A-Center; Las Vegas (NV); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &ディs

Job summary

Rent-A-Center in Las Vegas, NV is seeking an Account Manager to manage rental accounts, drive sales, complete deliveries and pickups, and deliver exceptional customer service in-store, by phone, and at customers' homes.

The role emphasizes relationship-building, account health, and timely collections, with a full-time schedule and opportunities for advancement within the RAC structure.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Education

High school diploma or equivalent

Job description

Rent-A-Center in Las Vegas, NV is seeking an Account Manager to manage rental accounts, drive sales, complete deliveries and pickups, and deliver exceptional customer service in-store, by phone, and at customers' homes.

The role emphasizes relationship-building, account health, and timely collections, with a full-time schedule and opportunities for advancement within the RAC structure.