Account Manager: Growth, Service & Deliveries

Rent-A-Center; Brewer (ME); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with company match

Insurance options

Job summary

Rent-A-Center is hiring an Account Manager to oversee a portfolio of rental accounts and deliver exceptional customer service. The role includes driving sales, coordinating deliveries and pickups, and performing early-stage collections while maintaining showroom standards.

You will be a key part of a fast-paced retail environment, with opportunities for growth and advancement. The position emphasizes building strong customer relationships, achieving performance goals, and adhering to company

Qualifications

• Strong communication and customer service skills.
• Ability to manage accounts and build relationships.
• Home delivery and pickup coordination may be required.

Responsibilities

• Oversee an assigned portfolio of rental accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth by generating new rental agreements and upsell.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring an Account Manager to oversee a portfolio of rental accounts and deliver exceptional customer service. The role includes driving sales, coordinating deliveries and pickups, and performing early-stage collections while maintaining showroom standards.

You will be a key part of a fast-paced retail environment, with opportunities for growth and advancement. The position emphasizes building strong customer relationships, achieving performance goals, and adhering to company