Account Manager - Growth, White-Glove Service & Deliveries

Rent A Center; Henderson (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life & disa

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional service, and drive sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining showroom standards and safety guidelines.

The role is full-time with a strong emphasis on customer relationships, payments collection, and organizing routes. Weekly pay and extensive benefits are included, making it a solid entry point for internal advancement.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.

Skills

Customer service

Communication skills

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional service, and drive sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining showroom standards and safety guidelines.

The role is full-time with a strong emphasis on customer relationships, payments collection, and organizing routes. Weekly pay and extensive benefits are included, making it a solid entry point for internal advancement.