Account Manager: Grow Accounts, Deliver & Service

Rent A Center; Odessa (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and early-stage collections while maintaining showroom standards and company vehicles.

The position emphasizes building strong customer relationships, contributing to sales growth, and ensuring safety and compliance with company guidelines; 18+ and a valid driver's license required.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.

Skills

Customer service

Communication

Valid driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance. The role includes deliveries, pickups, and early-stage collections while maintaining showroom standards and company vehicles.

The position emphasizes building strong customer relationships, contributing to sales growth, and ensuring safety and compliance with company guidelines; 18+ and a valid driver's license required.