Account Manager: Growth, Service & Home Deliveries

Rent-A-Center; Parkersburg (WV); On-site; USD 12,398,000 - 20,664,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

FSA/HSA

Job summary

Rent-A-Center is hiring for an Account Manager to manage a portfolio of rental accounts, delivering exceptional customer service and driving account performance. Responsibilities include collections, delivering and installing merchandise, and generating new rental agreements.

The role emphasizes building relationships, maintaining showroom standards, and adhering to safety guidelines while supporting sales growth and customer satisfaction.

Qualifications

• Requires strong communication and customer service skills.
• Must be at least 18 years old with a valid drivers license.
• Ability to lift and move heavy merchandise and operate a box truck.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet collection standards.
• Deliver in-store, phone, and in-home white-glove customer service and drive sales growth.

Skills

Strong communication

Customer service

Valid driver s license

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager to manage a portfolio of rental accounts, delivering exceptional customer service and driving account performance. Responsibilities include collections, delivering and installing merchandise, and generating new rental agreements.

The role emphasizes building relationships, maintaining showroom standards, and adhering to safety guidelines while supporting sales growth and customer satisfaction.