Account Manager: Growth, Weekly Pay & In-Home Delivery

Rent-A-Center; Pawtucket (RI); On-site; USD 51,577,000 - 53,583,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Insurance (medical, dental, vision)

401(k) with company match

HSA/FSA benefits

Supplemental and voluntary insurance

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, drive account performance, and support sales growth. You will conduct early-stage collections, manage deliveries and pickups, and maintain showroom standards while building strong customer relationships.

This full-time role requires a high school diploma, 18+ with a valid license, and strong communication skills.

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age mandatory.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Communication skills

Customer service

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio of rental accounts, deliver exceptional customer service, drive account performance, and support sales growth. You will conduct early-stage collections, manage deliveries and pickups, and maintain showroom standards while building strong customer relationships.

This full-time role requires a high school diploma, 18+ with a valid license, and strong communication skills.