Account Manager, Fire & Security Solutions

Fire Safety and Protection; Pensacola (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Life/AD&D

Long Term Disability

Employee Assistance Program

Paid Time Off

7 Paid Holidays

Floating holiday

Job summary

Fire Safety and Protection is hiring a Sales Account Manager to develop new accounts within a defined territory and serve as the primary point of contact for clients’ life safety and security needs. You will deliver expert product guidance, ensure outstanding service, and drive long-term relationships with customers.

You will collaborate with our technical team to tailor solutions, demonstrate products, and coordinate project delivery from sale through installation and ongoing maintenance.

Responsibilities

• Develop and maintain strong, long-term relationships with clients by understanding their life safety and security requirements.
• Act as the primary liaison between the client and the company, ensuring smooth communication and addressing client concerns promptly.
• Identify opportunities for upselling and cross-selling life safety and security products and services, such as fire alarms, intrusion detection, CCTV systems, and access control.
• Develop and execute account plans to grow the business with key clients.
• Achieve or exceed assigned sales targets and KPIs.
• Win new clients through new long term service agreements or competitive takeovers and retrofits of existing facilities.
• Collaborate with the technical team to ensure the solutions provided meet client needs and regulatory requirements.
• Provide product demonstrations and technical guidance to clients regarding life safety and security systems.
• Oversee the implementation and delivery of life safety and security solutions, coordinating with installation teams and ensuring projects are completed on time and within budget.
• Monitor and follow up on the maintenance and service of existing systems.
• Keep up to date with industry trends, product innovations, and competitors to provide strategic advice to clients and help shape company offerings.
• Prepare regular sales reports, client updates, and forecasts for management.
• Stay informed about local, state, and federal regulations related to life safety and security systems (e.g., NFPA, OSHA, UL standards) and ensure solutions comply with these standards.

Job description

Fire Safety and Protection is hiring a Sales Account Manager to develop new accounts within a defined territory and serve as the primary point of contact for clients’ life safety and security needs. You will deliver expert product guidance, ensure outstanding service, and drive long-term relationships with customers.

You will collaborate with our technical team to tailor solutions, demonstrate products, and coordinate project delivery from sale through installation and ongoing maintenance.