Account Manager – Enterprise Solutions & Staffing

Ledelsea; Minnetonka (MN); On-site; USD 80,000 - 100,000; Full time

Job summary

A growing technology solutions company in Minnetonka is seeking a motivated Senior Sales Executive. The successful candidate will be responsible for managing and expanding client relationships, ensuring service excellence, and identifying upsell opportunities across technology services and staffing verticals. This role demands strong relationship management skills and experience in account management, with a focus on client satisfaction and revenue growth. Join us to make an impact in a dynamic environment.

Qualifications

• 4+ years of experience in Account Management, Client Success, or B2B relationship management.
• Experience in IT services, software development, SaaS, or staffing industries.
• Strong understanding of enterprise delivery models and staffing engagements.

Responsibilities

• Serve as the primary point of contact for assigned client accounts.
• Build strong, long-term relationships with key stakeholders.
• Ensure successful delivery of ongoing projects and staffing engagements.

Skills

Account Management

Client Success

B2B Relationship Management

Problem-Solving

Communication Skills

Job description

Ledelsea is a growing technology and enterprise solutions company delivering scalable digital products, custom software, and strategic technology services. In addition to building enterprise platforms, we provide global IT staffing and talent augmentation services, helping organizations scale their teams with top-tier technical talent.

As we expand, we are looking for a driven Senior Sales Executive who can open new client relationships and grow both our technology services and staffing verticals.

Role Overview

The Account Manager will be responsible for managing and growing existing client relationships across:

• Custom Software Development
• Enterprise Application Development/Implementation (CRM, HRM, ERP, internal platforms)
• Digital Transformation & Cloud Solutions
• IT Staffing & Talent Augmentation Services

This role focuses on client retention, account expansion, and service excellence, working closely with delivery and recruitment teams to ensure high client satisfaction and revenue growth within existing accounts.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Build strong, long-term relationships with key stakeholders (CXOs, IT Leaders, HR, Procurement)
• Ensure successful delivery of ongoing projects and staffing engagements
• Identify upsell and cross-sell opportunities within existing accounts
• Manage contract renewals and extensions for staffing and project engagements
• Conduct regular client check-ins, QBRs (Quarterly Business Reviews), and performance reviews
• Collaborate with sales, technical, and recruitment teams to address client needs
• Monitor account performance, revenue, margins, and client satisfaction
• Resolve escalations proactively and ensure service excellence
• Maintain accurate account records and reporting in CRM systems

Required Qualifications

• 4+ years of experience in Account Management, Client Success, or B2B relationship management
• Experience in IT services, software development, SaaS, or staffing industries
• Strong understanding of enterprise delivery models and staffing engagements
• Proven track record of growing existing accounts and meeting revenue targets
• Excellent relationship management and communication skills
• Strong problem-solving and conflict-resolution abilities
• Experience working with enterprise clients