Account Manager, Engineered Services: Growth & Impact

White Cap Supply Holdings, LLC.; Lexington, Northern (KY, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

White Cap is seeking an Account Manager in Lexington, KY to build relationships with mid-size accounts and drive profitable growth. You will develop strategic account plans, generate viable leads, and coordinate with sales and operations to expand our market presence.

You’ll maintain pricing integrity, provide excellent customer service, and leverage CRM data to close opportunities. The role may involve driving a company or personal vehicle and adhering to MVR requirements.

Qualifications

• HS Diploma or equivalent is required; College degree preferred.
• 3-5 years’ experience in a customer support role or inside sales position within the construction supply industry or similar business.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Learn and become proficient with BlueBeam within the 1st 90 days.
• Outstanding communication, listening skills and ability to collaborate well in a team environment.
• Exceptional math skills and the ability to estimate, price and prepare scope proposals.
• Exposure to blueprint reading.

Responsibilities

• Provide Customer Service to new and existing customers for all Sales and Rental products using the Abacus billing system.
• Schedule driven – weekly schedule organized and managed for upcoming week outlined before call with Sales Manager.
• Develop and maintain a basic knowledge of Jobsite Formwork’s products and pricing structure.
• Assertively qualify leads, identify opportunities and manage prospects thru our CRM system.
• Possess proven analytical/problem solving solutions for the customer and the company.
• Develop and maintain an awareness of market behavior, competitive trends and respond proactively.
• Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
• Weekly meeting with Sales Manager to review weekly goals, sales activities, and status of call blitz with prospective customers.
• Inside Sales will be responsible for own CSR by entering new orders into abacas and generating all billing from start to close of project.
• Managing >60 day accounts receivables with customer to bring them to current stats.
• Special projects as assigned by Sales Manager.

Skills

Customer Service

Inside Sales

CRM

Microsoft Office

BlueBeam

Driver's License

Education

HS Diploma or equivalent

College degree preferred

Tools

Abacus

BlueBeam

Job description

White Cap is seeking an Account Manager in Lexington, KY to build relationships with mid-size accounts and drive profitable growth. You will develop strategic account plans, generate viable leads, and coordinate with sales and operations to expand our market presence.

You’ll maintain pricing integrity, provide excellent customer service, and leverage CRM data to close opportunities. The role may involve driving a company or personal vehicle and adhering to MVR requirements.