Account Manager - Employee-Owned Growth Partner

The Kendall Group; Cincinnati (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

The Kendall Group is seeking an Account Manager to drive outside sales and customer satisfaction across an established account base in the Cincinnati area. You will manage territory activities, build relationships with decision makers, and close sales while maintaining strong margins.

Reporting to the Sales Manager, you will use CRM tools to track prospects and opportunities, participate in budgeting, and coordinate with internal teams to ensure on-time project delivery and high customer

Qualifications

• Minimum requirement: high school diploma or GED.
• Strong sales experience and track record in territory management.
• Proficient in MS Office; able to learn new software.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work cross-functionally and manage multiple priorities.

Responsibilities

• Contact customers and articulate Kendall value proposition for products and services.
• Keep CRM system up to date with account and opportunity pipeline information.
• Attend sales meetings and industry events as requested.
• Represent Kendall in presentations, briefings and trade events.
• Entertain customers; maintain good will and professional demeanor.
• Plan strategy, goals and objectives for each account and meet sales targets.
• Coordinate with internal teams to develop proposals and support order delivery.
• Assist in collecting from delinquent accounts and provide timely reporting.

Skills

Sales experience

CRM software

MS Office

Communication skills

Problem solving

Teamwork

Education

High School diploma or GED

Bachelor's degree (preferred)

Tools

CRM software

Microsoft Excel

Job description

The Kendall Group is seeking an Account Manager to drive outside sales and customer satisfaction across an established account base in the Cincinnati area. You will manage territory activities, build relationships with decision makers, and close sales while maintaining strong margins.

Reporting to the Sales Manager, you will use CRM tools to track prospects and opportunities, participate in budgeting, and coordinate with internal teams to ensure on-time project delivery and high customer