Account Manager — Employee-Owned Growth Partner

Border States Industries, Inc.; Billings (MT); On-site; USD 65,000 - 95,000; Full time

Job summary

Border States Industries, Inc. in Billings, MT is seeking an Account Manager to manage assigned customer relationships, drive sales opportunities, and coordinate with vendors to maximize customer value. The role involves frequent client engagement, cross-selling, and input to pricing and purchasing on competitive issues.

This position is based in Billings, MT and may require after-hours follow-up. The successful candidate will have a 4-year business/sales degree or equivalent experience, plus 2

Qualifications

• 4 years business, sales, marketing or trade degree or the equivalent in related work experience.
• 2 years of prior distribution, customer service, marketing, quotation or sales experience preferred.
• Experience with contract negotiation.
• Experience with presenting in front of a large group.
• Ability to read, write and speak in English required.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email and SAP software.

Responsibilities

• Meets or exceeds the sales goals which are established.
• Penetrates and grows current and prospect medium opportunity accounts by identifying new capabilities and cross-sell opportunities.
• Meets and exceeds daily outreach expectations through a consistent process in a structured account planning environment.
• Identifies targeted opportunities that align to current strategies and new / increased capabilities.
• Prospects, validates, and converts new opportunity prospects by identifying and targeting appropriate influencers and positioning company appropriately vs. competition.
• Understands customer business objectives & translates into a company differentiated advantage.
• Keeps current with company offerings, value advantage, & competitive landscape.
• Ensures quality customer support, through expediting, pricing, follow-up, returns, and other services, as required.
• Provides customers with timely follow-up on technical inquiries and requests; this may be needed after business hours as well.
• Inputs TCCM cost savings documentation that is relevant to the assigned customer base.
• Directs the use of marketing tools, technical specialists, and company capabilities/services in support of a broad spectrum of products and services to facilitate a coordinated sales strategy for each assigned customer.
• Coordinates sales strategies with preferred vendors to maximize customer sales potential.
• Actively manages and directs company sales and support resources to maximize the sales and profit potential in support of all products, markets and specialist team opportunities for Border States.
• Participates in and advises sales management on the implementation and success of marketing plans and strategies.
• Provides input to other sales and marketing staff on customer needs and concerns regarding pricing, products, customer service and support, competition, procedures and market / customer potential.
• Provides strategic input to the pricing and purchasing departments on competitive issues related to price / margin strategy, product evaluations, inventory requirements, and other related sales, marketing and service functions.

Skills

Sales

Contract negotiation

Public speaking

English proficiency

Account management

Customer service

MS Office

Education

Bachelor's degree in business, sales, marketing or trade

Tools

SAP

MS Office Suite

Job description

Border States Industries, Inc. in Billings, MT is seeking an Account Manager to manage assigned customer relationships, drive sales opportunities, and coordinate with vendors to maximize customer value. The role involves frequent client engagement, cross-selling, and input to pricing and purchasing on competitive issues.

This position is based in Billings, MT and may require after-hours follow-up. The successful candidate will have a 4-year business/sales degree or equivalent experience, plus 2