Account Manager, Downstream Chemicals (On-Site)

Baker Hughes Holdings LLC; El Dorado (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Private medical care

Life insurance & disability

Education assistance

Parental leave

Mental health resources

Dependent care support

Additional benefits

Job summary

Baker Hughes is seeking an Account Representative (Downstream Chemicals) to manage a key refinery chemical treatment account, deliver field support, lab analyses, and data-driven service improvements to operate safely and efficiently.

You will build trusted customer relationships, troubleshoot process challenges, coordinate product deliveries, and provide on-site support for outages and turnarounds, with opportunities to grow within our Downstream Chemical Team.

Qualifications

• 3+ years' experience in refinery or industrial settings.
• Solid understanding of refinery process operation and utilities units.
• Understanding of industrial chemical treatment programs and sales process.
• Demonstrates mechanical aptitude and troubleshooting skills.
• Experience working in a laboratory setting.
• Comprehensive understanding of customer requirements and refinery market conditions.
• Excellent verbal and written communication skills.

Responsibilities

• Overseeing the daily operation and performance of refinery process treatment programs to ensure exceptional service and value for customers.
• Building and maintaining strong, trusted relationships with customers and cross-functional partners to drive collaboration and success.
• Providing account management to understand customer needs, requirements and potential win-win sales opportunities.
• Gathering, analyzing, and interpreting data to support troubleshooting efforts, service reporting, KPI reviews, customer meetings, and presentations.
• Delivering field support, laboratory analysis, and technical expertise to assist customers with operational challenges, projects, turnarounds, shutdowns, and routine activities.
• Monitoring and managing chemical inventory levels and coordinating product deliveries at customer location.
• Supporting the safe loading and unloading of chemical tank trailers and totes as needed.

Skills

Refinery/industrial experience

Refinery process operation

Industrial chemical treatment

Mechanical aptitude

Lab experience

Market knowledge

Communication skills

Education

Bachelor's degree preferred

High School Diploma

Job description

Baker Hughes is seeking an Account Representative (Downstream Chemicals) to manage a key refinery chemical treatment account, deliver field support, lab analyses, and data-driven service improvements to operate safely and efficiently.

You will build trusted customer relationships, troubleshoot process challenges, coordinate product deliveries, and provide on-site support for outages and turnarounds, with opportunities to grow within our Downstream Chemical Team.