Account Manager: Delivery, Collections & Customer Growth

Rent-A-Center, Inc.; Berryville (AR); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

FSA/HSA

Job summary

Rent-A-Center, Inc. is hiring for an Account Manager who will manage rental accounts, deliver excellent customer service, and drive store performance.

The role includes processing deliveries and pickups, promoting new rental agreements, and maintaining showroom standards in Berryville, AR. The position is full-time and pays an hourly rate starting between $12.28 and $14.45, with benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is hiring for an Account Manager who will manage rental accounts, deliver excellent customer service, and drive store performance.

The role includes processing deliveries and pickups, promoting new rental agreements, and maintaining showroom standards in Berryville, AR. The position is full-time and pays an hourly rate starting between $12.28 and $14.45, with benefits and opportunities for growth.