Account Manager: Growth & White-Glove Service

Rent A Center; Birmingham (AL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &Dis

Job summary

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional service, and drive sales growth. The role includes processing deliveries and pickups, collecting on past-due balances, and maintaining showroom standards.

The position offers full-time hours with a starting hourly rate of $14.45–$17.00 per hour, benefits, and opportunities for advancement. Candidates must be 18+, with a valid driver’s license and reliable driving record.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Job description

Rent-A-Center is hiring for an Account Manager to manage rental accounts, deliver exceptional service, and drive sales growth. The role includes processing deliveries and pickups, collecting on past-due balances, and maintaining showroom standards.

The position offers full-time hours with a starting hourly rate of $14.45–$17.00 per hour, benefits, and opportunities for advancement. Candidates must be 18+, with a valid driver’s license and reliable driving record.