Account Manager, Commercial Lines (Hybrid/Remote CA)

Insurance Office of America; Port Hueneme (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick时间

Professional growth opportunities

Work-life balance and supportive team

Job summary

Insurance Office of America in Southern California is seeking an Account Manager for Commercial Lines who will manage an assigned book of business, retain accounts, and support new business. The role includes servicing policies, billing, claims, and renewals, while leading the account team to ensure accuracy and timely responses.

Ideal candidates have 3-5 years in account management or 5+ years in insurance, an active P&C license (CIC preferred), and strong MS Office skills.

Qualifications

• 3-5 years of account management experience in insurance.
• Active property & casualty (P&C) license required.
• CIC or equivalent designation preferred.

Responsibilities

• Manage assigned book of business and support new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: research clients, submit, negotiate, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and data accuracy.
• Communicate workload status with the account team.
• Deliver proactive, high-quality service and improve processes.
• Stay updated on company policies and procedures.

Skills

Account management

Customer service

Communication

Analytical skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in Southern California is seeking an Account Manager for Commercial Lines who will manage an assigned book of business, retain accounts, and support new business. The role includes servicing policies, billing, claims, and renewals, while leading the account team to ensure accuracy and timely responses.

Ideal candidates have 3-5 years in account management or 5+ years in insurance, an active P&C license (CIC preferred), and strong MS Office skills.