Account Manager, Commercial Insurance (Hybrid/Remote)

Insurance Office of America; Dothan (AL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance included

401K with match

Paid holidays

Career progression

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee an assigned book of business and support retention. The role includes coordinating day-to-day admin, customer service, and renewal submissions with a focus on accuracy and responsive service.

The ideal candidate holds an active P&C license (CIC preferred) and 3–5 years in account management or 5+ years in insurance, with strong communication skills and MS Office proficiency. Hybrid work is available.

Qualifications

• 3-5 years in account management or 5+ years in insurance.
• Active property & casualty license.
• Strong analytical, problem-solving, and communication skills.
• Proficiency with MS Office applications (Outlook, Word, Excel).
• Bachelor's degree not required but desirable.

Responsibilities

• Manage assigned book of business and support retention.
• Coordinate day-to-day admin and customer service tasks.
• Renewals: analyze coverage and negotiate proposals.
• Oversee policy expirations, billing, and claims processing.
• Maintain agency management systems and data accuracy.

Skills

Account management

Customer service

Communication

Analytical skills

MS Office

Education

High School Diploma

CIC designation

P&C license

Tools

MS Office Suite

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee an assigned book of business and support retention. The role includes coordinating day-to-day admin, customer service, and renewal submissions with a focus on accuracy and responsive service.

The ideal candidate holds an active P&C license (CIC preferred) and 3–5 years in account management or 5+ years in insurance, with strong communication skills and MS Office proficiency. Hybrid work is available.