Account Manager - Commercial Insurance (Construction) Hybrid

Insurance Office of America; Green Bay (WI); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid holidays

401K with match

Career growth

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, with a focus on retention and superior client service in a hybrid/remote work setup. You will coordinate day-to-day administrative tasks, renewals, billing, and claims support while collaborating with the account management team to deliver exceptional service.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C licensing, and strong MS Office

Qualifications

• Managing an assigned book of business and ensuring retention.
• Coordinate day-to-day administrative and customer service activities.
• Renewals, policy management, billing, and claims support.
• Proficient in MS Office and data analysis.

Responsibilities

• Technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and take action on delinquent accounts.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy.

Skills

Account management

Customer service

Data analysis

MS Office

Communication skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, with a focus on retention and superior client service in a hybrid/remote work setup. You will coordinate day-to-day administrative tasks, renewals, billing, and claims support while collaborating with the account management team to deliver exceptional service.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C licensing, and strong MS Office