Account Manager, Commercial Insurance — Construction (Remote/Hybrid)

Insurance Office of America; Taylor (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary plus bonus

Company-paid health insurance

401(k) with employer match

Paid holidays/vacations

Professional growth opportunities

Supportive team culture

Job summary

Insurance Office of America is hiring an Account Manager for Commercial Lines to support retention and growth within an assigned book of business. The role involves coordinating administrative tasks, ensuring accurate policy administration, billing, and timely renewals while addressing complex client needs.

The ideal candidate holds an active P&C license (CIC preferred), has 3–5 years in account management or 5+ years in insurance, and demonstrates strong analytical and client service skills.

Qualifications

• Active property & casualty (P&C) license is required.
• CIC or equivalent designation is preferred.
• 3–5 years of account management experience or 5+ years in insurance.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking and organizational abilities.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues with accuracy.
• Maintain policy administration, billing, claims handling, and coverage analysis.
• Monitor policy expirations and renewals; conduct client research and prepare submissions.
• Negotiate coverages and present proposals; monitor delinquent accounts and collect balances.
• Maintain agency management systems and ensure data accuracy across platforms.
• Communicate workload status and issues to the account team; strive for service excellence.

Skills

Account management

Analytical skills

Customer service

MS Office

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is hiring an Account Manager for Commercial Lines to support retention and growth within an assigned book of business. The role involves coordinating administrative tasks, ensuring accurate policy administration, billing, and timely renewals while addressing complex client needs.

The ideal candidate holds an active P&C license (CIC preferred), has 3–5 years in account management or 5+ years in insurance, and demonstrates strong analytical and client service skills.