Account Manager - Commercial Insurance (Construction)

Insurance Office of America; Durham (NC); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and time off

Bonus potential

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee a book of business, ensure retention, and support new client acquisitions. The role requires handling policy administration, billing, claims, and coverage analysis with proactive service.

A P&C license is required, CIC preferred, and the position offers hybrid work with some remote flexibility. Ideal candidates have 3–5 years in account management or 5+ years in insurance, strong communication skills, and

Qualifications

• 3–5 years of account management or 5+ years in insurance industry.
• Knowledge of brokerage and client needs.
• Active Property & Casualty license; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business and support new business.
• Coordinate administrative and customer service tasks; resolve issues.
• Renewals: monitor expirations and negotiate coverages.
• Maintain agency management systems and data accuracy.
• Communicate workload status and service needs with the team.

Skills

Account management

Insurance knowledge

Customer service

Analytical skills

MS Office

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee a book of business, ensure retention, and support new client acquisitions. The role requires handling policy administration, billing, claims, and coverage analysis with proactive service.

A P&C license is required, CIC preferred, and the position offers hybrid work with some remote flexibility. Ideal candidates have 3–5 years in account management or 5+ years in insurance, strong communication skills, and