Account Manager, Commercial Lines (Construction) – Remote

Insurance Office of America; Dover (DE); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Respectful culture and work-life

Community service commitment

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensure retention, and support new business development. The role involves coordinating administrative tasks, handling policy administration, billing, claims, and coverage analysis.

The ideal candidate has 3–5 years in account management or 5+ years in insurance, active P&C licensing (CIC preferred), and strong analytical and communication skills.

Qualifications

• 3–5 years of account management experience or 5+ years in insurance.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty (P&C) licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims and coverage analysis.
• Renewals, submissions, and presenting proposals.
• Monitor delinquent accounts and collect outstanding balances.

Skills

Account management

Analytical skills

Customer service

MS Office

Communication

Education

High School Diploma or equivalent

Tools

CRM software

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensure retention, and support new business development. The role involves coordinating administrative tasks, handling policy administration, billing, claims, and coverage analysis.

The ideal candidate has 3–5 years in account management or 5+ years in insurance, active P&C licensing (CIC preferred), and strong analytical and communication skills.