Account Manager - Commercial Insurance (Construction)

Insurance Office of America; Town of Brighton (NY); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid holidays/vacations/sick time

401K with employer match

Competitive salary & bonus potential

Professional growth & career path

Supportive teammates

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role blends client service, policy administration, and renewal negotiations in a hybrid/remote setup.

Ideal candidates have 3–5 years in account management, active P&C licensing, and strong MS Office skills. The role offers competitive compensation, health insurance, and 401(k) with company match.

Qualifications

• 3-5 years of account management experience in insurance preferred.
• Experience with insurance brokerage and client needs.
• Active property & casualty (P&C) licensing required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues with no errors or omissions.
• Direct daily activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: research, submissions, negotiate coverages, present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Customer service

Communication

MS Office

Problem-solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role blends client service, policy administration, and renewal negotiations in a hybrid/remote setup.

Ideal candidates have 3–5 years in account management, active P&C licensing, and strong MS Office skills. The role offers competitive compensation, health insurance, and 401(k) with company match.