Account Manager-Client Relations

City Wide Facility Solutions Houston; Baton Rouge (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings options

Ongoing training and professional development

Mileage reimbursement and travel support

Job summary

A regional facility management company in Baton Rouge, LA is seeking an Account Manager to enhance client relationships and drive growth. The role involves managing key accounts, addressing client needs, and fostering collaboration between teams. Candidates should have a Bachelor’s degree in Business or related fields, with proven account management experience. We offer a competitive salary with commission opportunities, considerable benefits including health insurance, and a supportive work culture.

Qualifications

• Bachelor's degree in Business, Sales, or a related field preferred.
• Proven experience in account management or client services.
• Strong communication, presentation, and interpersonal skills.

Responsibilities

• Serve as the lead contact for all assigned client accounts.
• Identify and pursue opportunities to expand services within existing accounts.
• Coordinate and ensure the timely and successful delivery of solutions.

Skills

Client relationship management

Communication skills

Negotiation skills

Problem-solving

Education

Bachelor’s degree in Business, Sales, or related field

Tools

CRM systems

Job description

Account Manager – Baton Rouge, LA

City Wide Facility Solutions of South Louisiana

City Wide Facility Solutions of South Louisiana is seeking a driven and relationship-focused Account Manager to join our team in our Baton Rouge office. This individual will serve as the primary point of contact for key client accounts, ensuring exceptional service delivery while building long-term, trusted partnerships.

This is a high-impact role where success is defined by your ability to strengthen client relationships, proactively solve problems, and identify opportunities for growth within both existing and new accounts.

Key Responsibilities

Client Relationship Management

• Serve as the lead contact for all assigned client accounts
• Build and maintain strong, positive relationships with clients
• Address client concerns promptly and ensure a high level of satisfaction

Account Growth & Revenue Development

• Identify and pursue opportunities to expand services within existing accounts
• Develop new business opportunities and support contract negotiations
• Maximize profitability while delivering value to clients

Cross-Functional Collaboration

• Partner closely with sales and operations teams to meet and exceed client expectations
• Ensure clients remain engaged, informed, and satisfied with services

Service Delivery Oversight

• Coordinate and ensure the timely and successful delivery of solutions
• Align services with client needs, objectives, and expectations

Qualifications

• Bachelor’s degree in Business, Sales, or a related field preferred
• Proven experience in account management, client services, or a related role
• Strong communication, presentation, and interpersonal skills
• Excellent listening and negotiation abilities
• Ability to manage multiple accounts and priorities with strong attention to detail
• Experience working with CRM systems is a plus
• Demonstrated ability to influence stakeholders at all levels, including executive leadership
• Willingness to travel as needed

What We Offer

• Competitive base salary + commission opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings options
• Ongoing training and professional development

Additional Perks:

• Supportive and team-oriented culture
• Career growth opportunities
• Business casual work environment
• Mileage reimbursement and travel support

If you are a motivated professional who thrives on building relationships, driving results, and delivering exceptional client experiences, we encourage you to apply and grow with us at City Wide Facility Solutions.