Account Manager (Bilingual) (Fully Remote)

Eterio Realities Inc.; United States; Remote; USD 70.000 - 92.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision coverage

Fully remote work environment

Flexible schedule

15 vacation days

Company retreats

Zusammenfassung

Eterio Realities Inc. is seeking an account manager to own relationships with assigned client accounts, focusing on renewals, upsell targets and ensuring adoption of FabStation AR tools.

This fully remote role requires 3+ years in related roles and bilingual English/French, with a team spread across Canada and India.

Eterio Realities builds AR tools for industrial manufacturing, serving 250+ fabrication shops worldwide and offering a collaborative, remote-friendly culture.

Qualifikationen

• 3+ years of account management, customer success, or sales experience.
• Fluent English and French required; strong communication and relationship-building skills.

Aufgaben

• Manage and maintain relationships with assigned client accounts, acting as the main point of contact for questions, renewals, and updates.
• Monitor client usage, adoption, and account health, and identify at-risk accounts with action plans.

Kenntnisse

Account management

English (fluent)

French (fluent)

Renewals & upsell

Jobbeschreibung

• Manage and maintain relationships with assigned client accounts, acting as the main point of contact for questions, renewals, and updates.
• Monitor client usage, adoption, and account health, and identify at-risk accounts with action plans.

What We're Looking For:

• 3+ years of account management, customer success, or sales experience with a track record of hitting renewal and upsell targets.
• Fluent English and French required; strong communication and relationship-building skills.

What We Offer:

• Competitive OTE of $100,000–$130,000 CAD plus comprehensive medical, dental, and vision coverage.
• Fully remote work environment, flexible schedule, 15 vacation days, and company retreats.

Eterio Realities builds augmented reality tools for industrial manufacturing, including FabStation, an AR-enabled manufacturing execution system used by 250+ fabrication shops worldwide. The company has a team of 30+ people across Canada and India, with a fully remote, collaborative culture focused on innovation.