Account Manager - Bakersfield

Barnes Welding Supply; Bakersfield (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading welding supply company based in California is seeking a Customer Success Representative to enhance client relations and drive customer satisfaction. The ideal candidate will engage with both new and existing customers to identify their needs and ensure their success with the company's product offering. This role requires strong communication skills, a problem-solving mindset, and preferably experience in the welding supply industry. Opportunities for growth within the company are available.

Qualifications

• Experience in the Welding Supply Industry preferred.
• Articulate and well accustomed to a client-facing role.

Responsibilities

• Work cross functionally within the company to communicate with customers' success.
• Create and maintain relationships with customers to understand their needs.
• Visit customers to identify opportunities for growth.

Skills

Client relationship management

Cross-functional communication

Problem-solving

Job description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Experience in the Welding Supply Industry preferred
• Articulate and well accustomed to a client facing role