Account Manager

Turbo Stars; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Gifts and raffles

Training and mentoring

Career growth opportunities

Job summary

Turbo Stars seeks an experienced Account Manager to own a portfolio of live B2B partners worldwide. You’ll ensure visibility of games, activate promos, manage invoices, and maintain immaculate partner data after go-live.

You’ll build out the client data foundation and own ongoing lifecycle growth and retention. You’ll drive revenue with promo campaigns, tournaments, and new game placements, while running weekly health reports and keeping communications tight with sales and product teams.

Qualifications

• 2+ years in account/partner management or client-facing B2B roles.
• iGaming experience is a strong plus, not required.
• Double-check attachments, names, numbers, and tone before sending.
• Own your week, know escalation boundaries, and follow through.
• Build regular reports and maintain client data in systems.
• Able to present and handle client conversations with sales potential.
• English proficiency at least B2+; working language with partners.

Responsibilities

• Manage a portfolio of live partner accounts through onboarding, growth and retention.
• Drive revenue via lobby positioning, promo campaigns, tournaments, and placements.
• Maintain commercial hygiene: invoices, payments, escalations when partners go quiet.
• Build and maintain up-to-date client documentation and account data.
• Run weekly portfolio performance and account health reporting.
• Monitor GGR, activity, placement quality; flag drops early and act.
• Present observations and improvement ideas to sales and product teams.
• Prepare partner-facing materials: release announcements and performance recaps.

Skills

Account management

Partner management

Client-facing

Service mindset

Ownership & follow-through

Self-management

Proactivity

Reporting habits

Data discipline

Communication with sales

English proficiency

Tools

CRM software

Data systems

Job description

You will own a portfolio of live B2B partners — casino operators, aggregators, and platforms — and be re‑sponsible for growing revenue from every account after go‑live. This is a farmer role, not a hunter role: your job starts where the sales cycle ends. You'll be the partner's main point of contact, the person who makes sure our games get visibility, promo slots get activated, invoices get paid, and nothing a client receives from provider is ever sloppy. One of your first missions will be building out our client data foundation: collecting, structuring, and maintaining complete account documentation across the portfolio.

What we're looking for:

• 2+ years in account management, partner management, or client-facing B2B roles (iGaming experience is a strong plus, not a requirement)
• Service mindset: you double-check everything before it reaches a client — attachments, names, numbers, tone
• Ownership and follow-through: unpaid invoices and silent clients are your problem to solve, and you have a system for it
• Self-management: you plan your own week, own your mistakes, and know where your responsibility zone ends and escalation begins
• Proactive by default: you bring ideas and questions to colleagues instead of waiting for tasks
• Structured reporting habits: you've personally built and maintained regular reports, not just consumed them
• Disciplined with data: you record client information in systems, not in your head or scattered chats
• Communication skills with sales potential — comfortable presenting, holding a client conversation, handling a pushback
• English: B2+ (working language with partners)

What you'll do:

• Manage a portfolio of live partner accounts through the full lifecycle — onboarding, growth, retention
• Drive account revenue: lobby positioning, promo campaigns, tournaments, new game releases, early‑access placements
• Own the commercial hygiene of your accounts: invoice control, payment follow-ups, escalation when a partner goes quiet
• Build and maintain complete, up-to-date client documentation and account data — contacts, terms, statuses, history
• Run weekly reporting on portfolio performance and account health
• Monitor account metrics (GGR, activity, placement quality), spot drops early, and act before they become problems
• Come to sales and product teams with observations, ideas, and improvement proposals — proactively, not on request
• Prepare partner-facing materials: release announcements, performance recaps, promo proposals

Nice to have:

• Understanding of iGaming metrics (GGR, bets, RTP, retention) and comfort with numbers
• Experience growing accounts long-term, not just closing them
• Product curiosity — you'll actually play our games and form opinions
• Solo/small-team background: used to multitasking without a big structure around you
• Hands‑on use of AI tools in daily work (drafting, analysis, ideation)

Work Format

• Choose where and how you work — from home, the office, or anywhere in the world
• Flexible schedule — we respect your personal rhythm

Atmosphere & Development

• Gifts, raffles, training, team-building events, and corporate parties — it’s never boring with us!
• Internal training, mentoring, and access to courses
• Career growth without bureaucracy

Vacation & Sick Leave

• 20 working days of paid annual vacation
• 100% paid sick leave with no bureaucracy

Whyus?

Ifyou’re looking for afriendly and ambitious product company that:

• Uses modern technologies
• Values initiative and independence
• Strives for continuous growth of both team and product

Then we’re waiting for you