Account Manager

Playson; Union, Northern (NJ, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonuses

Flexible schedule

Remote work

Medical insurance

Life events support

Unlimited vacation

Unlimited sick leave

Professional development

Job summary

Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department. You will drive revenue, foster client relationships, and ensure the success of our gaming portfolio.

The role requires 1–2 years in account management within iGaming, fluency in English and Italian, and a proven ability to manage high-value accounts, communicate effectively, and deliver tailored client solutions. Remote work is available with a flexible schedule.

Qualifications

• 1–2 years of account management experience in iGaming.
• Fluent English and Italian required.
• Strong knowledge of gambling markets, especially Italy.
• Proven ability to manage high-value accounts and deliver tailored solutions.
• Excellent communication and presentation skills, with stakeholder engagement.

Responsibilities

• Act as the primary contact for customer accounts and relationships.
• Own revenue targets for assigned accounts and drive growth.
• Develop strategic account plans to meet objectives.
• Advise clients to optimise operations with gaming solutions and promotions.
• Coordinate timely delivery of gaming solutions based on needs.
• Track and report monthly revenue performance and insights.
• Represent the company at industry events and exhibitions.

Skills

Account management

CRM proficiency

English

Italian

Communication

Presentation

Relationship building

Financial targets

Data interpretation

Promotions management

Tools

CRM software

Job description

About the Role

Playson, a leading provider of innovative gaming solutions, is seeking an Account Manager to join our Commercial department.

As an integral part of our Account Management team, you will play a pivotal role in driving revenue, fostering client relationships, and ensuring the success of our gaming portfolio.

Key Responsibilities

• Act as the primary point of contact for customer accounts, fostering strong and lasting relationships

• Assume full commercial responsibility for customer accounts, ensuring the achievement of revenue targets and objectives

• Develop and implement strategic account plans to drive business objectives and maximise customer satisfaction

• Serve as a trusted advisor to clients, optimising their operations with our gaming solutions and promotional offerings

• Coordinate the timely delivery of gaming solutions based on customer needs and objectives

• Track and report monthly revenue performance, providing clear insights into customer activities and achievements

• Cultivate and maintain strong customer relationships across all levels

• Represent the company at industry exhibitions, conferences, and seminars

• Uphold and promote the company's core values at all times

Requirements

• Minimum of 1-2 years of proven account management experience within the iGaming sector

• Proficiency in English and Italian

• Strong understanding of the gambling industry, including an understanding of Italian markets.

• Demonstrated ability to manage high-value accounts and clients effectively

• Exceptional communication and presentation skills, capable of engaging stakeholders at all levels

• Track record of delivering client-focused solutions tailored to meet specific needs

• Proficiency in CRM and promotion management preferred

• Proactive mindset with a focus on achieving results

• Strong analytical skills with the ability to process and interpret data effectively

• Adaptability to fast-paced market changes and a structured approach to problem-solving

Nice to Have

• Experience integrating agentic AI (Cursor, Claude Cowork, ChatGPT) into workflows

What We Offer

• Competitive Salary: We offer a competitive salary, subject to annual performance reviews

• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system

• Flexible Schedule: We offer a flexible work schedule to accommodate your needs

• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort

• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other

• Financial Support for Life Events: We provide financial support during special life events

• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays

• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary

• Professional Development: Get reimbursement for professional development courses and training

Recruitment Process

• HR Interview

• Technical Interview

• Final Interview