Account Manager

Pro QC International North America; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Pro QC International North America is seeking a results-driven professional to drive business development, manage key accounts, and maximize profitability across client portfolios. The role emphasizes winning new clients, retaining top accounts, and delivering superior service through coordinated cross-functional collaboration.

The ideal candidate brings 3+ years in development or sales, strong communication and negotiation skills, and proficiency with CRM and MS Office.

Qualifications

• 3+ years in business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency with CRM software and Microsoft Office.
• Highly organized and detail-oriented.

Responsibilities

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts and maximize profitability.
• Retaining clients and building strong, trusting relationships.
• Achieves business goals and revenue targets.
• Implements strategy for driving profitable sales growth through client penetration.
• Developing quotes and proposals for clients.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and maintaining a high level of client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Skills

Business development

Sales

Account management

Customer service

Project management

Communication

Negotiation

Organizational skills

Detail-oriented

Self-starter

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Responsibilities:

• Following up on leads and winning new clients.


• Developing and implementing strategic plans to manage and grow accounts and maximize the company's profitability.


• Retaining clients and building strong, trusting relationships.


• Achieves business goals and revenue targets


• Implements strategy for driving profitable sales growth through client penetration.


• Developing quotes and proposals for clients


• Understanding client needs and identifying new business opportunities within your portfolio.


• Providing superior customer service and maintaining a high level of client satisfaction.


• Communicating and coordinating with internal teams to deliver solutions.


• Identifying opportunities for improvement and proposing new tools and processes.


• Supporting sales teams to improve their performance and reach targets.


• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Requirements:

• Bachelor's degree preferred.


• 3+ years of experience with business development, sales, or account management.


• Experience managing large account portfolios.


• Strong customer service and project management skills.


• Experience in the TIC industry preferred but not mandatory.


• Excellent communication, interpersonal, and negotiation skills.


• Proficiency in Microsoft Office and CRM software.


• Highly organized and solution-oriented.


• Detail-oriented and able to prioritize.


• Self-starter and able to work efficiently under pressure.