Account Manager

Pro QC International; McHenry (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Pro QC International is seeking a results‑driven business development professional to expand and manage key client accounts within the TIC sector in the United States. You will craft strategic plans to grow revenue, retain clients, and drive profitability while coordinating with internal teams to deliver solutions.

The role demands 3+ years in sales or account management, strong communication and negotiation skills, and the ability to prioritize in a fast‑paced environment.

Qualifications

• Bachelor's degree preferred.
• 3+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Experience in the TIC industry preferred but not mandatory.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

Responsibilities

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts and maximize the company's profitability.
• Retaining clients and building strong, trusting relationships.
• Achieves business goals and revenue targets
• Implements strategy for driving profitable sales growth through client penetration.
• Developing quotes and proposals for clients
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and maintaining a high level of client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Skills

Sales

Account management

Customer service

Negotiation

CRM software

Project management

Communication

Interpersonal skills

Time management

Detail-oriented

Self-starter

Education

Bachelor's degree preferred

Tools

Microsoft Office

CRM software

Job description

Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts and maximize the company's profitability.
• Retaining clients and building strong, trusting relationships.
• Achieves business goals and revenue targets
• Implements strategy for driving profitable sales growth through client penetration.
• Developing quotes and proposals for clients
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and maintaining a high level of client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Requirements:

• Bachelor's degree preferred.
• 3+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Experience in the TIC industry preferred but not mandatory.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.