Account Manager

JD.com; United States; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

JINGDONG Logistics приглашает профессионала для развития и управления ключевыми корпоративными клиентами. Ваша задача — привлекать крупных клиентов, развивать account management и сопровождать проекты от переговоров до внедрения решений в области логистики.

Требуется опыт B2B продаж, знание рынка логистики и способность работать в кросс‑функциональном формате, готовность к командировкам и освоению сложных задач по цифровой трансформации поставок.

Qualifications

• Опыт работы на продажах B2B не менее 3 лет.
• Опыт развития корпоративных клиентов и ведения переговоров.
• Опыт в логистике, цепочке поставок или ecommerce приветствуется.
• Способность анализировать рынок и потребности клиентов.
• Умение взаимодействовать с кросс‑функциональными командами.

Responsabilités

• Развитие и удержание ключевых корпоративных клиентов (привлечение Fortune 500, госкомпании).
• Разработка и внедрение логистических решений; ведение переговоров, подписание контрактов, реализация проектов.
• Поиск новых возможностей, управление проектами и операциями по аккаунтам, рост вовлеченности клиентов.
• Мониторинг рынка, совместная работа с операциями, продуктом и бизнес-единицами.
• Управление дебиторской задолженностью, поддержка клиентов, формирование долгосрочных отношений.

Connaissances

Клиентская ориентация

B2B продажи

Кросс‑функциональная коммуникация

Переговоры

Управление аккаунтами

Готовность к командировкам

Formation

Степень бакалавра или выше

Специализация в логистике/цепочке поставок/маркетинге/международной торговле

Description du poste

Описание

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

Требования

Bachelor's degree or above; majors in Logistics, Supply Chain Management, Marketing, International Trade, or related fields are preferred. At least 3 years of experience in B2B sales, key account development, or customer management. Experience in logistics, supply chain, e-commerce, or related industries is preferred. Proven experience in developing enterprise customers, conducting commercial negotiations, and independently driving customer acquisition and project implementation. Strong market insight, customer needs analysis, and solution design capabilities. Excellent communication, coordination, cross-functional collaboration, and customer relationship management skills. Results-oriented, able to work under pressure, and willing to travel as required for business development. At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Условия

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

1. Customer Development & Sales Performance Develop key enterprise customers, including Fortune 500 companies, listed companies, state-owned enterprises (SOEs), and central state-owned enterprises (CSOEs). Identify customer needs, develop and execute sales strategies, achieve sales targets and customer acquisition goals, and continuously expand the business.
2. Solution Development & Sales Execution Develop integrated logistics and supply chain solutions based on customers' procurement and supply chain needs. Lead commercial negotiations, contract signing, and project implementation to ensure effective execution of sales plans and deliver one-stop logistics solutions.
3. Business Opportunity Development & Customer Management Continuously identify new business opportunities, manage customer projects and day-to-day account operations, drive business optimization and product adoption, create diversified business application scenarios, and enhance customer engagement and service experience.
4. Market Insight & Cross-functional Collaboration Monitor industry trends, market developments, and customer needs, provide timely market insights, and collaborate closely with Operations, Product, and Business teams to ensure the smooth execution of procurement, fulfillment, delivery, after-sales services, and other business processes.
5. Receivables Management & Customer Relationship Development Manage accounts receivable for customers with credit terms, ensure timely payment collection, provide ongoing after-sales support, strengthen long-term customer relationships, and continuously improve customer satisfaction, loyalty, and business retention.