Account Manager

Insight Global; Town of Florida (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

Insight Global is seeking a Key Account Manager to drive strategic growth, retention, and expansion for high-value client accounts in the digital marketing space. This role is based in the United States, New York, and serves as the primary contact to understand client goals and deliver insights that foster long-term partnerships.

You will develop and execute growth plans, identify cross-sell and upsell opportunities across the product suite, and collaborate with internal teams to onboard,

Qualifications

• Bachelor’s degree preferred in Marketing, Business Administration, or a related field.
• 2+ years of experience in strategic account management, enterprise sales, client services, or digital advertising within media, advertising, marketing, ad tech, or SaaS organizations.
• Experience in the media/advertising industry
• Familiarity with digital marketing strategies

Responsibilities

• Lead strategic growth, retention, and expansion of high-value client accounts.
• Serve as the primary point of contact and build trusted relationships by understanding client goals.
• Develop and execute account growth plans and identify cross-sell/upsell opportunities.
• Collaborate with internal teams to onboard clients, optimize performance, and resolve challenges.
• Lead client trainings and quarterly business reviews, providing data-driven recommendations and strategic roadmaps.

Skills

Strategic account management

Enterprise sales

Digital advertising

Education

Bachelor's degree preferred in Marketing, Business Administration, or related field

Job description

The Key Account Manager is responsible for leading the strategic growth, retention, and expansion of high-value client accounts for our client in the digital marketing industry. This role serves as the primary point of contact, building trusted relationships by understanding client goals, delivering insights, and driving long-term partnership success. The KAM develops and executes account growth plans, identifying cross-sell and upsell opportunities to maximize revenue across the product suite. Success in this role requires close collaboration with internal teams to support onboarding, optimize performance, resolve challenges, and influence product enhancements based on client needs. Additionally, the KAM leads client trainings and quarterly business reviews, providing data-driven recommendations and strategic roadmaps to ensure ongoing value and account health.

Qualifications

• Bachelor’s degree preferred in Marketing, Business Administration, or a related field.
• 2+ years of experience in strategic account management, enterprise sales, client services, or digital advertising within media, advertising, marketing, ad tech, or SaaS organizations.
• Experience in the media/advertising industry
• Familiarity with digital marketing strategies