Account Manager

Rove; Tacoma (WA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Unlimited PTO

Comprehensive health insurance

401(k) options

Gas reimbursement

Car expense stipend

Job summary

A leading cannabis brand in Tacoma is seeking an enthusiastic Account Manager to drive sales and build relationships within the growing cannabis market. You will promote products, educate customers, and participate in events while enjoying a competitive salary and comprehensive benefits. Candidates should have previous experience in account management or sales and a passion for the cannabis industry. The role requires a valid driver's license and offers flexible work options along with ample opportunities for professional growth.

Qualifications

• Outgoing personality with genuine interest in cannabis products.
• Ability to work evenings and weekends with notice.
• Valid driver's license with reliable vehicle.

Responsibilities

• Develop customer success strategies with marketing and sales team.
• Conduct cold calls to dispensaries and delivery services.
• Manage vendor days and educate customers about products.
• Foster long-term relationships with retail buyers.
• Utilize CRM to maintain records of activities.

Skills

Customer service commitment

Organizational skills

Strong verbal communication

Critical thinking

Self-motivated

Education

1–3 years in account management or sales

Tools

CRM systems

Job description

Rove is one of the fastest growing premium cannabis brands in the nation. We believe in honesty, simplicity, and transparency. Our goal is to provide customers with the highest quality products that taste great and are created with them in mind.

Rove is seeking a vibrant, hungry, enthusiastic, and self‑motivated individual to join its team as an Account Manager, based in or near Tacoma, WA. Account Managers work on a full‑time, exempt, W‑2 basis, typically traveling within a 100‑mile radius of their home. They are expected to work up to 40+ hours a week and are eligible for gas reimbursements, car stipend, and medical, dental, and vision benefits after a waiting period.

As an Account Manager, you will be the face of our brand to our valued customers and in‑market strategic partners. By educating customers about our brands and products, you will have the opportunity to grow your profile in the fast‑growing WA cannabis market and gain a wealth of sales and marketing intelligence by attending industry events, networking with industry leaders, and using your charm and personality to evangelize Rove in WA.

The best qualified candidates will have an outgoing personality, share a genuine interest in Rove’s strains and products, and be willing to be coached by Rove’s Sales & Marketing team. If you like making money while having fun at events and leaving a real, tangible, and personal impact on the growing cannabis market in WA, this role is for you.

Key Responsibilities

• Work with the marketing and sales team to develop customer success strategies to drive sales and growth within existing accounts.
• Make cold calls and reach out to dispensaries and delivery services in your region.
• Successfully execute vendor days by promoting and educating customers and users about Rove products, Rove’s company ethos, services, pricing, and events.
• Make recommendations to dispensaries and other retailers to improve promotional activities and ensure brand integrity.
• As needed, manage product event kits, materials, and other visual merchandising.
• Learn and perform inventory counts at dispensaries and customers carrying Rove products while on the road.
• Serve as the face of the brand and confidently share Rove’s core values and mission.
• Foster long‑term relationships with staff and retail buyers.
• Develop sales strategies and meet sales quotas.
• Develop and execute regional marketing and promotional strategies and tactics.
• Stay current on company offerings and industry trends.
• Manage and address customer needs and issues.
• Utilize CRM to maintain a record of all activity.
• Demonstrate fluency, enthusiasm, and expertise on Rove products.
• Proactively learn about Rove’s products and share knowledge with customers.
• Be a role model for our values of respect, integrity, teamwork, compassion, and accountability.
• Ability to work evenings and weekends as needed (with notice).
• Ability to lift or move up to 50 pounds and perform manual tasks.

Preferred Skills & Experience

• Commitment to excellent customer service.
• 1–3 years of experience in account management and/or outside sales preferred.
• Strong organizational and time management skills.
• Strong verbal communication and presentation skills.
• Ambitious, self‑motivated, with a strong sense of integrity.
• Proven critical thinking skills and flexibility while performing job duties.
• Ability to work independently with strong follow‑through.
• Valid driver’s license and reliable vehicle for daily travel to customers.

Physical Requirements

• Light to moderate lifting (25–75 lbs); heavier weights with assistance.
• Ability to stand for prolonged periods of time.
• Repetitive motions and understanding of lab equipment.
• Ability to work at a fast pace with frequent interruptions and both physical and mental demands.

Rove offers a competitive range of benefits that are often hard to come by in the cannabis industry. Our current benefits package for all Account Managers includes:

• Reimbursement for all business expenses incurred while on company business (reimbursed weekly).
• Reimbursement for gas purchased while on company business (reimbursed weekly).
• Monthly stipend to cover car expenses associated with company business.
• Unlimited PTO for all salaried full‑time employees.
• 40 hours of sick and bereavement leave annually.
• Paid training to enhance skills and support professional growth.
• Option to work from home as required by role and company needs.
• Access to discounts on branded merchandise and swag.
• Comprehensive health, dental, and vision insurance, with the option for a Health Savings Account or a health stipend with proof of valid coverage.
• Optional additional coverage including pet insurance, life insurance, and accident insurance (employee cost).
• Traditional and Roth 401(k) accounts (following a 60-day waiting period).

Compensation

• Base Salary: $60,000 – $70,000 (based on experience)
• Bonus and/or commission structure up to 20% of base salary

Equal Opportunity Employer

Rove and affiliates (collectively, “Rove”) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most enthusiastic people who want to join our team and develop our services, systems, and marketplaces that will serve our customers and the cannabis industry in the decades to come. Rove uses E‑Verify to confirm the employment eligibility of all newly hired employees.