Account Manager

Rove; Springfield (MA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Business expense reimbursement

Unlimited PTO

Medical coverage

401(k) services

Job summary

Rove is seeking a vibrant Account Manager for its Massachusetts Team. This full-time position requires traveling within a 100-mile radius, focusing on customer relations and sales strategies in the dynamic cannabis market.

The ideal candidate has 1-3 years of sales experience, is self-motivated, and has excellent customer service skills. This role offers a salary range of $60,000 - $70,000 annually along with competitive benefits.

Qualifications

• Must be aged 21 or older.
• 1-3 years of experience in account management or outside sales preferred.
• Self-motivated with strong integrity.

Responsibilities

• Develop customer success strategies to drive sales.
• Make cold calls to dispensaries and delivery services.
• Execute vendor days and promote Rove products.
• Foster long-term relationships with retail buyers.
• Manage customer needs and issues.

Skills

Customer service commitment

Organizational skills

Time management skills

Verbal communication skills

Presentation skills

Job description

Rove is one of the fastest growing premium cannabis brands in the nation. We believe in honesty, simplicity, and transparency. Our goal is to provide customers with the highest quality products that taste great and are created with them in mind.

Rove is seeking a vibrant, hungry, enthusiastic, and self-motivated individual to join its Massachusetts Team as an Account Manager, based in the Western Massachusetts area. Account Managers work on a full‑time, exempt, W-2 basis, typically traveling within a 100‑mile radius of their home. Account Managers are expected to work up to 40+ hours a week and will be eligible for gas reimbursements, and medical, dental and vision benefits (following a waiting period). For the right candidate, this is a great opportunity to start or continue a career path in one of the most dynamic and impactful industries of the century!

As an Account Manager, you will be the face of our brand to our valued customers and in‑market strategic partners. By educating customers about our brands and products, you will have the opportunity to grow your profile in the fast growing Massachusetts cannabis market and gain a wealth of sales and marketing intelligence by attending industry events, networking with industry leaders, and using your charm and personality to evangelize Rove in Massachusetts.

The best qualified candidates will have an outgoing personality, share a genuine interest in Rove’s strains and products, and be willing to be coached by Rove’s Sales & Marketing team. If you like making money while having fun at events and leaving a real, tangible, and personal impact on the growing cannabis market in Western Massachusetts, this role is for you!

Only applicants from the Western Massachusetts metropolitan area will be considered for this position, as you will be required to cover the entire Western Massachusetts area.

Responsibilities

• Work with the marketing and sales team to develop customer success strategies to drive sales and growth within existing accounts.
• Making cold calls and reaching out to dispensaries and delivery services in your region.
• Successfully executing vendor days by promoting and educating customers and users about Rove products, Rove’s company ethos, our services, pricing and events.
• Make recommendations to dispensaries and other retails to improve promotional activities and ensure brand integrity.
• As needed, taking care of product event kits, materials, and other visual merchandising.
• Learn and perform inventory counts at dispensaries and customers carrying Rove's products while on the road.
• Being the face of the brand and able to share Rove’s core values and mission.
• Fostering long‑term relationships with staff and retail buyers.
• Develop sales strategies and meet sales quotas.
• Develop and execute regional marketing/promotional strategies and tactics.
• Staying current on company offerings and industry trends.
• Manage and address customer needs and issues.
• Help develop customer success strategies to drive sales and growth within existing accounts.
• Utilize CRM to maintain a record of all activity.
• Demonstrate fluency, enthusiasm, and expertise on Rove products.
• Learning on the fly and proactively learning about Rove’s products to pass on knowledge to customers.
• Be a role model for our values of respect, integrity, teamwork, compassion, and accountability.
• Ability to work evenings and on weekends may be required (with notice).
• The ability to lift or move up to 50 pounds and perform manual tasks is required.

Qualifications

• Must be aged 21 or older.
• A commitment to excellent customer service.
• 1‑3 years of experience account management and/or outside sales is preferred.
• Great organizational and time management skills.
• Strong verbal communication and presentation skills.
• Ambitious, self‑motivated with a strong sense of integrity.
• Proven critical thinking skills and flexibility while performing job duties.
• Able to work independently and have strong follow‑through.
• Must have valid driver’s license and vehicle to travel to customers on a daily basis.

Compensation

• Salary Range from $60,000 - $70,000 annually, depending on experience.
• Bonus and/or Commission based structure of up to 20% of base salary.

Benefits

Rove offers a competitive range of benefits that are often hard to come by in the cannabis industry! Our current benefits package for all Account Managers includes:

• Reimbursement for all business expense made while on company business, which are reimbursed weekly.
• Reimbursement for all gas purchased while on company business, which are reimbursed weekly.
• Unlimited PTO for all salaried full time employees.
• Dedicated 40 hours of both sick and bereavement leave that renews every year.
• Medical coverage through Anthem Blue Cross Blue Shield with up to 70% of the cost covered by the company (following a 60 day waiting period)
• Dental and vision plans (employee cost)
• 401(k) and Roth 401(k) services (following a 60 day waiting period).