Account Manager

present of AI; San Francisco (CA); On-site; USD 120,000 - 210,000; Full time

Job summary

Mintlify is seeking an account manager to own the commercial facet of a book worth $50K–$250K, driving renewals, expansions and pricing talks while Customer Success handles adoption.

The ideal candidate has several years of quota carrying account management or AE experience in a B2B SaaS environment, with demonstrated expansion results on mid-market or enterprise accounts. A technical grounding to discuss docs and engage with engineering is required.

Qualifications

• Several years of quota carrying account management or AE work at a B2B SaaS company.
• Named expansion results on mid market or enterprise accounts.
• Enough technical grounding to discuss docs written, reviewed and published, and to hold conversations with engineering leaders.

Responsibilities

• Own the commercial side of accounts worth $50K to $250K, including renewals, expansions and pricing talks.
• Lead discovery, build business cases, negotiate and manage relationships across teams.
• Utilize AI usage signals to craft offers such as credits and addons.

Skills

Quota carrying

Account management

B2B SaaS

Tools

Git

Markdown

API fluency

Job description

This role owns the commercial side of a book of accounts worth roughly $50K to $250K each, covering renewals, expansion and pricing talks while Customer Success handles adoption. A strong candidate has several years of quota carrying account management or AE work at a B2B SaaS company, with named expansion results on mid market or enterprise accounts. They also need enough technical grounding to discuss how docs are written, reviewed and published, and to hold their own with engineering leaders.

How it fits the AI era

The product itself is built for a world where docs are read by AI agents as well as people, so rising AI usage inside accounts becomes a real expansion signal. The account manager turns that signal into offers such as AI credits and add ons, which means reading usage data and timing conversations well. The human parts stay central: discovery, building a business case, negotiation and relationships across teams.

How it builds AI experience

Working here means selling into how companies adopt AI search, assistants and agent facing docs, so the account manager learns how AI usage shows up in customer behavior and pricing. That experience is built by studying usage patterns in accounts, learning usage based pricing like credits and overages, and getting fluent in how engineering teams roll out AI tools. Familiarity with docs platforms or developer tools helps.

Worth showing

• Expansion on $50K+ accounts
• Renewal and multi year negotiation
• Git, Markdown, API fluency
• Partnering with Customer Success

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Mintlify

A documentation platform built so a company's technical docs stay current on their own and can be read directly by AI agents, not just people.