Account Manager

H.H. Barnum Company; Dallas (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

H.H. Barnum Company, a long-established industrial automation distributor, seeks an Account Manager for the Dallas area.

You will manage a portfolio of customer accounts, identifying needs, proposing solutions, and coordinating with internal teams to ensure accurate quotes and timely delivery. You will regularly follow up with customers, resolve issues, and support them with technical information in collaboration with engineering and product specialists.

Qualifications

• Customer relationship and account management skills, including the ability to build trust, understand client needs, and maintain long-term partnerships.
• Sales, negotiation, and business development skills to identify opportunities, present solutions, and close deals in an industrial or technical environment.
• Strong communication, presentation, and interpersonal skills to work effectively with customers, internal teams, and vendor partners.
• Organizational and time-management skills, including proficiency with CRM tools, MS Office, and managing multiple accounts and priorities.
• Basic technical aptitude and willingness to learn industrial automation products, with prior experience in manufacturing, automation, or engineering environments considered a plus.
• Ability to work remotely, with a proactive and self-directed work style.

Responsibilities

• Manage a portfolio of customer accounts and build long-term relationships.
• Identify customer needs and propose appropriate industrial automation products and services.
• Prepare quotes and coordinate with internal teams for order processing and delivery.
• Regularly follow up with customers and resolve issues.
• Support customers with technical information in partnership with engineering and product specialists.
• Prospect for new business opportunities and maintain CRM records to support growth.

Skills

Customer relationship

Sales and business development

Communication and presentation

Organizational and time management

Technical aptitude

Remote work capability

Education background flexiblity

Education

Associate or bachelor's degree in business or engineering or related field

Tools

CRM tools

MS Office

Job description

Company Description

H.H. Barnum Company is a long-established industrial automation distributor that has prioritized customers and employees for 80 years. Founded in 1946, the company has grown from a focus on process control valves and instrumentation to providing factory automation systems across multiple industries. Today, H.H. Barnum operates from a 65,000-square-foot headquarters in Brighton, Michigan, with additional stocking offices in Cleveland, Ohio and Grand Rapids, Michigan, and employs over 300 people. The company’s growth is driven by a commitment to innovation, quality, and thoughtful industrial solutions backed by deep expertise in automation controls. Team members join a stable, growth-oriented organization that values collaboration, integrity, and long-term relationships. We have consecutive top workplace honors, with leadership and culture awards. Come join our 100% Employee-owned family!

Role Description

The Account Manager is a full-time, role based in Dallas, Fort Worth Metroplex. This role is responsible for managing a portfolio of customer accounts, building long-term relationships, and serving as the primary point of contact for manufacturers seeking industrial automation solutions. Day-to-day activities include identifying customer needs, proposing appropriate products and services, preparing quotes, and coordinating with internal teams to ensure accurate order processing and timely delivery. The Account Manager will regularly follow up with customers, resolve issues, and support them with technical information in partnership with engineering and product specialists. This role also involves prospecting for new business opportunities, maintaining CRM records, and contributing to sales targets and overall company growth.

Qualifications

• Customer relationship and account management skills, including the ability to build trust, understand client needs, and maintain long-term partnerships.


• Sales, negotiation, and business development skills to identify opportunities, present solutions, and close deals in an industrial or technical environment.


• Strong communication, presentation, and interpersonal skills to work effectively with customers, internal teams, and vendor partners.


• Organizational and time-management skills, including proficiency with CRM tools, MS Office, and managing multiple accounts and priorities.


• Basic technical aptitude and willingness to learn industrial automation products, with prior experience in manufacturing, automation, or engineering environments considered a plus.


• Ability to work remotely, with a proactive and self-directed work style.


• Preferred education: Associate or bachelor’s degree in business, Engineering, a related field, or equivalent relevant experience.