Account Manager

Trinity Ridge Solutions; Raleigh (NC); Hybrid; USD 100,000 - 173,000; Full time

Job summary

Trinity Ridge Solutions is seeking a full-time Account Manager in Raleigh, NC to build and maintain client relationships, drive revenue growth, and ensure satisfaction across accounts.

Responsibilities include managing client accounts, spotting upsell opportunities, and delivering timely services while collaborating with cross-functional teams. A bachelor's degree in business/marketing and 3+ years in account management are required.

Qualifications

• Bachelor's degree in business, marketing, or a related field.
• At least 3 years of account management experience.
• Strong communication and interpersonal skills.
• Proficiency in CRM software.
• Experience in the technology or consulting industry.

Responsibilities

• Build and maintain client relationships.
• Identify upselling and cross-selling opportunities.
• Ensure timely service delivery.
• Track client performance and report to management.

Skills

Client relationships

Upselling

Cross-selling

Communication skills

Interpersonal skills

Project management

Data analysis

Education

Bachelor's degree in business/marketing or related field

Tools

Microsoft Office

Project management tools

Job description

Trinity Ridge Solutions, a leading technology and consulting company, is hiring a full-time Account Manager in Raleigh, NC. This role involves building and maintaining client relationships, ensuring satisfaction, and driving revenue growth.

Daily tasks include managing client accounts, identifying upselling and cross-selling opportunities, and ensuring timely service delivery. You'll also track client performance and provide regular reports to the management team.

As an Account Manager, you'll work in a dynamic team in Raleigh, NC, collaborating with various departments to ensure seamless service delivery and client satisfaction.

The annual salary range for this position extends from $100,000 to $173,376, with compensation determined by the candidate's level of experience and qualifications. The role involves a variety of tasks, including project management, data analysis, and client communication, requiring proficiency in software tools such as Microsoft Office Suite and project management platforms. The workplace is typically an office environment, with potential for remote work depending on the specific company policies and the nature of the projects. The position may also require adherence to industry-specific regulations and standards, as well as participation in team meetings and collaborative projects. Benefits, while not specified, are likely to include health insurance, retirement plans, and possibly other perks such as professional development opportunities or flexible work arrangements.

Candidates must have a bachelor's degree in business, marketing, or a related field, along with at least 3 years of experience in account management or a similar role. Strong communication and interpersonal skills are essential, as is the ability to manage multiple client accounts simultaneously. Proficiency in CRM software and a thorough understanding of the technology and consulting industry are also required.

Building and maintaining client relationships, identifying opportunities for upselling and cross-selling, ensuring timely delivery of services, tracking client performance, providing regular reports to the management teamBachelor's degree in business, marketing, or related field, minimum of 3 years of experience in account management or similar role, strong communication and interpersonal skills, ability to manage multiple client accounts simultaneously, proficiency in CRM software, thorough understanding of the technology and consulting industry