Account Manager

Lunova Group; Phoenix (AZ); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Vehicle allowance

Fuel card

Health benefits

Retirement benefits

Job summary

Lunova Group is seeking an Account Manager in Phoenix to manage and grow customer relationships, focusing on retaining existing business and expanding service and repair opportunities across the local market.

Elevator industry experience isn’t required; suitable backgrounds include B2B sales, account management, or other service-based environments. Build long-term partnerships, plan for service, and deliver customer solutions with proposals.

Qualifications

• 1 year of experience in B2B sales or account management.
• Proven ability to grow accounts and pursue new business.
• Strong communication, negotiation and relationship-building skills.

Responsibilities

• Grow Service & Repair Revenue across the Phoenix market.
• Build and maintain customer partnerships through site visits and proactive communication.
• Manage your territory with an active pipeline and strategic growth plan.
• Generate new business by connecting with prospective customers and partners.
• Deliver customer solutions including service, repair, modernization, and planning.
• Prepare bids and contracts using site surveys and pricing data.
• Stay current on offerings, codes, trends, and solutions.

Skills

B2B sales

Account management

New business development

Customer relationship management

Proposal & contracts

CRM proficiency

Tools

Salesforce

Job description

Ready to grow customer accounts, develop new business, and expand service and repair sales across the Phoenix market?

Our client, a leader in the elevator industry, is seeking an Account Manager to manage and grow customer relationships throughout the local territory. You’ll focus on retaining existing business, identifying new opportunities, and helping customers plan for service, repair, and other building needs.

Elevator experience is not required. Relevant backgrounds may include B2B sales, account management, business development, HVAC, facilities services, building systems, or other service-based commercial environments.

Why Join Our Client?

• Account & Territory Growth: Manage an existing customer base while developing new service and repair opportunities across the market.
• Long-Term Customer Relationships: Work directly with customers to understand building needs, solve service challenges, and support long-term account growth.
• Strong territory: Established customer portfolio in an actively developing territory.
• Competitive Earning Potential: $70,000-$85,000 base salary plus monthly commission payout, vehicle allowance, fuel card, and standard health and retirement benefits.

What You’ll Own:

• Grow Service & Repair Revenue: Expand existing accounts, pursue new business, and help reduce cancellations through consistent customer engagement and follow-through.
• Build Customer Partnerships: Maintain strong relationships with new and existing clients through site visits, proactive communication, and an understanding of their ongoing needs.
• Manage Your Territory: Maintain an active pipeline, prioritize opportunities, and develop a strategic approach to growing your assigned market.
• Generate New Business: Build relationships with prospective customers, industry contacts, and internal partners to uncover new service and repair opportunities.
• Deliver Customer Solutions: Recommend service, repair, modernization, and capital-planning solutions that support short- and long-term building needs.
• Prepare Bids & Contracts: Develop repair proposals and service contract bids using site surveys, blueprints, pricing, and input from operations teams.
• Stay Current: Maintain knowledge of company offerings, local codes, industry trends, and service solutions through ongoing training and development.

What You’ll Bring to the Team:

• Sales Experience: 1 year of experience in B2B sales, outside sales, account management, business development, or another customer-facing sales environment.
• Account Growth & Business Development: Experience managing a pipeline, developing customer relationships, identifying opportunities, and moving business through the sales cycle.
• Communication & Customer Management: Confidence presenting recommendations, negotiating, understanding customer needs, and maintaining long-term business relationships.
• Organization & Follow-Through: Ability to manage multiple accounts, proposals, priorities, customer commitments, and ongoing follow-up.
• CRM & Technical Aptitude: Utilize CRM systems to manage customer activity and pipelines. Salesforce experience and the ability to review blueprints, architectural drawings, or site conditions is a plus.
• Industry Experience: Elevator, HVAC, facilities, building services, mechanical, or other technical service-industry experience is preferred but not required.

Location:

Phoenix – Local travel required to customer sites.

Relevant backgrounds may include B2B sales, outside sales, account management, business development, HVAC, facilities services, fire protection, security, mechanical services, or other commercial service industries.