Account Manager

UNI Diamonds; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary: $60-90K

Health, dental, vision & life coverage

401(k) with company match

Paid PTO

Job summary

UNI Diamonds in New York City (onsite) seeks an Account Manager to own a book of existing clients and drive trading revenue by expanding usage and subscriptions. You will be the go-to for client success on the UNI platform and help shape long-term value for current customers.

You will engage with clients to grow trading activity, reconnect dormant accounts, and surface growth opportunities while collaborating with Sales and Marketing to align campaigns and messaging across accounts.

Qualifications

• 3+ years of experience in diamond and jewelry sales.
• Familiarity with CRM tools and sales engagement platforms.
• Excellent communication and interpersonal skills.
• Team player with service-driven approach.
• Must be able to handle a fast-paced environment and travel.

Responsibilities

• Engage existing customers to enhance trading activity on UNI platform.
• Re-engage dormant accounts and identify growth opportunities.
• Conduct regular check-ins to understand evolving needs.
• Maintain and manage your account pipeline in the CRM.
• Identify upsell and subscription-expansion opportunities within current accounts.
• Collaborate with sales and marketing to align messaging and campaigns for clients.

Skills

Diamond jewelry sales

CRM experience

Team player

Strong communication

Self-starter

Tools

CRM tools

Sales engagement platforms

Job description

New York City, United States | Posted on 06/24/2026

Location: New York City (On-site, with domestic &international travel)

Type: Full-Time

The Role

As an Account Manager, you'll owna book of existing clients and be measured on driving trading revenue from thatbook — growing usage, deepening engagement, and expanding subscriptions acrossyour accounts.

You'll be the go-to person foryour clients' success on the platform, and you'll help shape how UNI buildslong-term value for the customers we already have.

What You'll Do

• Engagewith our existing customer base to enhance trading activity on our platform
• Re-engagedormant accounts and identify growth opportunities within your book of business
• Conductregular check-ins to understand evolving customer needs and surface pain points
• Maintainand manage your account pipeline and follow-ups in our CRM system
• Identifyupsell and subscription-expansion opportunities within current accounts
• Collaborateclosely with the sales and marketing teams to align messaging and campaigns forexisting clients

Requirements

Must Have

• 3+years of experience in diamond and jewelry in sales positions
• Strongorganizational and time management skills, with familiarity with CRM tools andsales engagement platforms
• A teamplayer with a strong, service-driven approach
• Outgoing,with the drive and enthusiasm to do the role with a can-do mindset
• Ascrappy self-starter who can spot growth opportunities unaided, with aflexible, persistent, and assertive personality
• Abilityto work in a fast-paced environment and handle rejection in an old-schoolmarket
• Excellentcommunication and interpersonal skills
• A teamplayer with a strong, service-driven approach

Nice to Have

• Experience in B2B diamonds sales (wholesale)
• EmploymentType: Full-time employee, based in NYC
• Thisposition requires frequent domestic travel, and occasional international travel
• Competitivebase salary, with the right incentives ($60-90K)
• Health,dental, vision and life insurance - 100% covered for the employee, plus strongcoverage for immediate family
• 401(k)and Paid PTO
• Asupportive and inclusive environment
• Theability to help shape the future direction of the company
• Opportunityto join a high-growth startup and a fast-paced, international, diverse, andcollaborative team of professionals