Account Manager

State Farm Agent; Memphis (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

State Farm Agent in Memphis seeks a motivated Sales Representative to build relationships, assess insurance needs, and guide customers to State Farm products and services. You will engage prospects, explain options, and help customers select appropriate coverage in a fast-paced, goal-driven environment.

The role emphasizes outbound calls, referrals, and networking to grow new business while maintaining a strong client pipeline and delivering excellent service throughout the sales process.

Qualifications

• Strong communication and interpersonal skills.
• Positive, professional, and customer-focused attitude.
• Self-motivated and comfortable working toward measurable sales goals.
• Ability to build rapport and confidently ask for the sale.
• Strong organizational and follow-up skills.

Responsibilities

• Generate new business through outbound calls, referrals, leads, networking, and follow-up activities.
• Meet with prospective customers to understand their insurance needs and recommend appropriate products.
• Quote and sell products such as auto, homeowners, renters, life, and other available insurance products.
• Cross-sell additional products to existing customers when appropriate.
• Follow up consistently with prospects and customers to build and maintain relationships.
• Maintain an organized sales pipeline and document customer interactions.
• Work toward individual and office sales goals.
• Assist with customer questions and provide a high level of service throughout the sales process.
• Conduct policy reviews and identify opportunities to better protect customers.
• Participate in office sales meetings, training, and coaching.
• Follow applicable insurance regulations, licensing requirements, State Farm guidelines, and agency procedures.

Skills

Communication

Interpersonal skills

Self-motivated

Team player

Sales experience

Licensing

Job description

We are seeking a motivated, customer-focused Sales Representative to join our State Farm independent contractor agent's office. This role focuses on building relationships with prospective and existing customers, identifying insurance needs, and helping customers select appropriate State Farm products and services. The ideal candidate is outgoing, goal-oriented, comfortable with sales conversations, and committed to providing an excellent customer experience.

Key Responsibilities

• Generate new business through outbound calls, referrals, leads, networking, and follow-up activities.
• Meet with prospective customers to understand their insurance needs and recommend appropriate products.
• Quote and sell products such as auto, homeowners, renters, life, and other available insurance products.
• Cross-sell additional products to existing customers when appropriate.
• Follow up consistently with prospects and customers to build and maintain relationships.
• Maintain an organized sales pipeline and document customer interactions.
• Work toward individual and office sales goals.
• Assist with customer questions and provide a high level of service throughout the sales process.
• Conduct policy reviews and identify opportunities to better protect customers.
• Participate in office sales meetings, training, and coaching.
• Follow applicable insurance regulations, licensing requirements, State Farm guidelines, and agency procedures.

Qualifications

• Strong communication and interpersonal skills.
• Positive, professional, and customer-focused attitude.
• Self-motivated and comfortable working toward measurable sales goals.
• Ability to build rapport and confidently ask for the sale.
• Strong organizational and follow-up skills.
• Ability to work effectively as part of a team.
• Previous sales, customer service, insurance, or financial-services experience is preferred but not required.
• Property & Casualty and/or Life & Health insurance licenses may be required. Candidates who are not currently licensed may be required to obtain applicable licenses.

What Success Looks Like

A successful Sales Representative consistently develops new opportunities, follows up with prospects, closes new business, identifies cross-selling opportunities, and creates long-term customer relationships. Performance may be measured using metrics such as:

• New policies and households acquired
• Premium or production goals
• Quotes generated
• Outbound sales activity
• Lead follow-up and conversion rates
• Cross-sell and multi-line results
• Life insurance production
• Customer retention and relationship development

Compensation

Compensation includes a salary plus commissions, bonuses, and/or other performance-based incentives

About the Role

This position is with a State Farm independent contractor agent's office, not directly with State Farm Insurance Companies. Employment terms, compensation, benefits, responsibilities, and hiring decisions are determined by the individual State Farm agent.