Account Representative - State Farm Agent Team Member

Greg Butler - State Farm Agent; Pocomoke City (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Life Insurance

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

Greg Butler - State Farm Agent in Pocomoke City, Maryland, is seeking an outgoing and customer-focused individual to join as an independent contractor agent. This role involves market State Farm insurance and financial service products while assisting customers with their policy applications and renewals.

The ideal candidate should have strong customer service and sales skills, along with the motivation to achieve goals and complete necessary licensing requirements. A competitive salary and various benefits are offered for this position.

Qualifications

• Customer service skills like active listening, problem-solving, and conflict resolution.
• Sales skills including relationship building, product knowledge, and upselling.
• Strong verbal and written communication skills.

Responsibilities

• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Establish customer relationships and follow up with customers.
• Educate customers about insurance options.
• Develop leads, schedule appointments, and market products.

Skills

Customer service skills

Sales skills

Strong verbal and written communication skills

Organizational abilities

Proficiency in CRM tools

Active listening

Education

Property & Casualty License (must be willing to obtain)

Tools

CRM tools

Office software

Job description

Benefits

• Life Insurance
• Bonus based on performance
• Competitive salary
• Health insurance
• Paid time off
• Training & development

Role Description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

• Customer service skills, including active listening, problem-solving, and conflict resolution
• Property & Casualty License (must be willing to obtain)
• Sales skills, such as relationship building, product knowledge, and upselling
• Strong verbal and written communication skills
• Organizational abilities for handling multiple tasks and meeting deadlines
• Proficiency in using CRM tools and office software
• Motivation to achieve goals and willingness to complete necessary licensing exams

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.