Account Representative - State Farm Agent Team Member

Derek Fiske - State Farm Agent; Rome (GA); On-site; USD 42,000 - 68,000; Full time

Job summary

Derek Fiske State Farm is seeking an Insurance Account Representative to translate leads into lasting customer relationships. You will leverage knowledge of insurance products and trends to understand customer needs and market appropriate products, helping establish quotas for the office.

Energetic, goal-oriented, and sales-minded individuals are encouraged to apply as this role offers growth opportunities within a local State Farm agency.

Qualifications

• Sales experience and ability to meet sales goals.
• Strong customer relation and communication skills.
• Property & Casualty license required before start; Life & Health within 1 month.

Responsibilities

• Provide prompt, accurate customer service across inquiries, coverage and billing.
• Field inbound calls, build relationships, follow up as needed.
• Use needs-based reviews to educate customers on insurance options.
• Communicate clearly to promote business growth and retention.
• Prospect leads, schedule appointments, identify customer needs.
• Generate new insurance business via referrals and provided leads.
• Maintain strong customer relationships and address gaps via conversations.

Skills

Sales experience

Customer focus

Communication skills

Job description

AGENCY DESCRIPTION

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

Derek Fiske State Farm is searching for a competitive person who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our office.

If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.

RESPONSIBILITIES

• Provide prompt, accurate, and friendly customer service through tasks including responding to inquiries, eligibility, coverages, policy changes, transfers, claims submissions, and billing clarification.
• Field inbound calls and establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business and assisting with customer retention strategies.
• Prospect and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Generate new insurance business by identifying potential customers through provided leads and opportunities, networking, and referrals.
• Build and maintain strong relationships with customers to ensure their continued satisfaction and uncover any gaps or concerns through needs-based conversations.

QUALIFICATIONS

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Successful track record of meeting sales goals/quotas preferred.
• Ability to effectively relate to a customer.
• Property & Casualty license required prior to start date - Life and Health obtained within one month.