Account Manager

Jade Business Services (JBS); Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Jade Business Services (JBS) in Houston, TX seeks an Account Manager/Account Executive to lead recruitment accounts, build client relationships, and coordinate with hiring managers, recruiters, and candidates to achieve hiring goals.

You will oversee contract discussions, service delivery, and account growth initiatives, ensuring satisfaction and timely talent delivery across multiple client accounts.

Qualifications

• Experience in US staffing or recruitment is required.
• Strong client relationship management skills are essential.
• Knowledge of contract, contract-to-hire and direct-hire recruiting.
• Excellent communication and negotiation abilities are needed.
• Experience working with ATS and CRM systems.
• Ability to manage multiple client accounts simultaneously.

Responsibilities

• Serve as the main client-facing representative for assigned accounts.
• Build and maintain strong relationships with hiring managers and decision-makers.
• Gather hiring requirements and workforce planning needs.
• Coordinate with recruiting teams to ensure timely candidate delivery.
• Conduct account reviews and provide hiring status updates.
• Manage contract negotiations, rate discussions, and service agreements.
• Identify new business opportunities within existing accounts.
• Resolve client concerns and ensure high levels of customer satisfaction.
• Track recruitment metrics, pipeline activity, and hiring performance.
• Collaborate with leadership to develop account growth strategies.

Skills

US Staffing/Recruitment

Client relationship management

Contract/contract-to-hire/direct-hire

Communication & negotiation

ATS/CRM systems

Multi-account management

Tools

ATS systems

CRM systems

Job description

The Account Manager / Account Executive serves as the primary point of contact for clients and is responsible for managing recruitment accounts, developing client relationships, and ensuring successful talent acquisition delivery. This role acts as the client stakeholder owner, coordinating between hiring managers, recruiters, and candidates to achieve hiring goals.

Key Responsibilities

• Serve as the main client-facing representative for assigned accounts.
• Build and maintain strong relationships with hiring managers and decision-makers.
• Gather hiring requirements and workforce planning needs.
• Coordinate with recruiting teams to ensure timely candidate delivery.
• Conduct account reviews and provide hiring status updates.
• Manage contract negotiations, rate discussions, and service agreements.
• Identify new business opportunities within existing accounts.
• Resolve client concerns and ensure high levels of customer satisfaction.
• Track recruitment metrics, pipeline activity, and hiring performance.
• Collaborate with leadership to develop account growth strategies.

Required Skills

• Experience in US Staffing or Recruitment.
• Strong client relationship management skills.
• Knowledge of contract, contract-to-hire, and direct-hire recruiting.
• Excellent communication and negotiation abilities.
• Experience working with ATS and CRM systems.
• Ability to manage multiple client accounts simultaneously.