Account Manager

Lanner Electronics Inc.; Fremont (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Lanner Electronics Inc. is looking for a sales professional in Fremont, California. You will be responsible for developing customer relationships, conducting presentations, and managing all aspects of the sale process. Your role involves meeting sales objectives, ensuring customer satisfaction, and working with the project management team to meet quality standards. Compensation includes a base salary plus a KPI-based bonus.

Responsibilities

• Learning relationship development and sales skills.
• Creating and conducting effective presentations.
• Answering customers' questions about products.
• Meeting sales objectives and handling sales paperwork.
• Managing good business relationships and customer satisfaction.
• Assisting with sales and market projections.
• Managing communication with customers and resolving conflicts.
• Working closely with project management to identify expectations.
• Resolving order and inventory problems.
• Reporting to the Senior Director of Sales.

Job description

Day-to-day duties and responsibilities include, but are not limited to:

• Learning relationship development, sales skills, product knowledge, inventory management, company computer systems, processes, and procedures.
• Creating and conducting effective presentations (company profile, product roadmap, and value proposition) that inspire prospective customers to partner with the company.
• Answering customers' questions about products, prices, and availability.
• Meeting all sales objectives and handling all aspects of completing the sale process, including paperwork.
• Managing good business relationships, providing prompt customer service, and increasing customer satisfaction.
• Assists with developing sales and market projections, and monitoring the selling and pricing structure of materials daily to ensure maximum profits.
• Managing all communication with customers, including the resolution of conflicts, orders, and returns, and recommending solutions.
• Work closely and lead communication with the project management team and customers to identify the quality standards and expectations.
• Resolve order and inventory problems by investigating data and history, identifying alternate means for filling orders, and notifying managers and customers.
• Report to the Senior Director of Sales, providing regular status updates on all account activities.

Compensation

Compensation included the base salary listed on the requisition, plus a KPI based bonus.