Account Manager

The JOY FM; Tampa (FL); Hybrid; USD 45,000 - 90,000; Full time

Benefits offered by this job

Base salary

Commission

OTE (on-target earnings)

Benefits package

Paid Time Off

Paid holidays

Professional development

Promotions path

Stability

Friendly environment

Job summary

Digital Technology Group Inc. in Tampa, FL is seeking an Account Manager to manage and grow a portfolio of existing accounts on-site. This full-time role involves relationship-building, consultative selling, and meeting sales targets while staying connected to customers' workflows.

You will identify upsell opportunities, coordinate with internal teams, and maintain accurate CRM records. The position offers base salary, commissions, benefits, PTO, and clear advancement paths within a stable,

Qualifications

• Proven track record in sales, account management, or a similar customer-facing role.
• Strong verbal and written communication skills including the ability to explain technical products clearly.
• Customer-first mindset with a genuine passion for building long-term relationships.
• Ability to manage multiple accounts and competing priorities with precision.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Manage and grow a portfolio of existing accounts through regular, proactive outreach and personalized service.
• Identify upsell and cross-sell opportunities and present solutions tailored to each client’s business goals.
• Process orders with accuracy and follow through to ensure every customer's expectations are met or exceeded.
• Address client concerns quickly and effectively, collaborating with internal teams as needed.
• Conduct consultative sales conversations that demonstrate a deep understanding of customer needs.
• Stay current on DTG's full product line, competitor activity, and industry trends.
• Maintain accurate and up-to-date records for all accounts in CRM.

Skills

Sales experience

Account management

Communication

CRM proficiency

Microsoft Office

Education

Bachelor’s degree in business/marketing

Tools

Salesforce

Microsoft Office

Job description

Description:
Account Manager Type: Full-Time Location: Tampa, FL (on-site) Schedule: Full-time, Monday-Friday, 8:30 a.m.-5:30 p.m. (some optional industry travel) About This Opportunity Our existing customers are among DTG's most valuable assets, and the Account Manager who serves them shapes their entire experience with us. We're looking for a relationship-driven seller who builds genuine trust, spots growth opportunities, and consistently delivers for their clients.

About Digital Technology Group Inc. Digital Technology Group Inc. (DTG) is a privately owned company headquartered in Tampa, FL, with a national presence in the digital printing industry. Founded in 1998, we represent world-class brands including Epson, HP, and Canon. With over 25 years of expertise, a state-of-the-art demo and training center, and a team that genuinely cares about customers, DTG is an industry leader that continues to grow.

About the Role A year from now, you'll have a strong book of business and a reputation for doing right by your clients. You'll know your accounts inside and out: their workflows, their challenges, their goals, and you'll have consistently found ways to add value, deepen relationships, and exceed your sales targets. This role is equal parts relationship management and consultative selling: you're not just maintaining accounts, you're growing them.

What You'll Do

• Manage and grow a portfolio of existing accounts through regular, proactive outreach and personalized service
• Identify upsell and cross-sell opportunities and present solutions tailored to each client's business goals
• Process orders with accuracy and follow through to ensure every customer's expectations are met or exceeded
• Address client concerns quickly and effectively, collaborating with internal teams as needed
• Conduct consultative sales conversations that demonstrate a deep understanding of customer needs
• Stay current on DTG's full product line, competitor activity, and industry trends
• Maintain accurate and up-to-date records for all accounts in CRM

Benefits & Schedule

• Base salary of $40,000 per year
• Commission: 7-14% step-rate on gross profit above a $50,000 monthly revenue quota; the more you grow your book, the higher your rate, which applies to all GP over quota
• OTE $45,000-$90,000+: Steady book performers typically earn $45K-$58K; aggressive growers reach $76K+
• Comprehensive benefits package: medical, dental, and vision coverage
• Paid Time Off (with PTO rollover program)
• Paid holidays
• Professional development and growth opportunities
• Promotion-from-within culture
• Stable, financially secure, and growing company
• Friendly, professional, no-drama work environment
• Structured advancement path to Account Executive for consistent high performers

Qualifications

Required

• Proven track record in sales, account management, or a similar customer-facing role
• Strong verbal and written communication skills including the ability to explain technical products clearly
• Customer-first mindset with a genuine passion for building long-term relationships
• Ability to manage multiple accounts and competing priorities with precision
• Proficiency in Microsoft Office Suite

Preferred (Nice to Have)

• Bachelor’s degree in business, marketing, or a related field
• Experience with CRM software (e.g., Salesforce)
• Familiarity with digital printing, imaging technology, or related industries
• Bilingual (English/Spanish) is a plus

Digital Technology Group Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace.

We thank all applicants for their interest; only those selected for an interview will be contacted.