Account Manager

Tucker Freight Lines; Dubuque (IA); On-site; USD 45,000 - 55,000; Full time

Job summary

Tucker Freight Lines in Dubuque, IA is seeking an Account Manager responsible for managing the customer order process from entry to delivery. The role supports Fleet Managers and handles routine administrative tasks to support customer needs and business requirements.

The position emphasizes building positive customer relationships, managing growth accounts, accurate order entry, and timely status updates. Strong communication and teamwork are essential for success in this fast-paced role.

Qualifications

• Proficiency in computer programs such as Microsoft Word, Excel.
• Excellent organizational, written, and verbal communication skills
• Must be a self-starter and have a positive, “can-do” attitude
• Embraces teamwork and appreciates problem-solving in group environments
• Ability to multi-task in a fast-paced environment

Responsibilities

• Provides positive interactions with the customer to create and maintain positive relationships
• Effectively manages targeted growth accounts
• Accurately & efficiently enters customer orders
• Provides timely order status updates to customers
• Understands customer needs and demands to proactively manage supply chains and minimize delays.
• Analyzes and creatively resolves issues related to order entry concerns
• Engages in a professional and collaborative manner with internal team members
• Provides feedback and ideas to create better efficiency and processes
• Responsible for sales growth and account management of customers, including both new prospects and current customer base
• Develops strong customer relationships with the ability to build collaborative relationships with key influences and decision-makers within the customer base for identified growth
• Creates effective relationships among internal cross-functional teams while building collaborative customer relationships to drive overall growth
• Additional duties as assigned

Skills

MS Word

Excel

Organizational skills

Verbal communication

Written communication

Self-starter

Teamwork

Multi-tasking

Education

High school

Job description

• Base Pay $45,000.00 - $55,000.00 / Year
• Employee Type FT Exempt
• Required Degree High school

Contact information

• Name Human Resources

Description

The Account Manager position is responsible for the customer order process from entry to delivery and is accountable for several targeted growth accounts. This position requires the ability to independently resolve transactional questions and problems with minimal supervision. The Account Manager will also support Fleet Managers and will perform routine administrative tasks in support of customer needs and business requirements.

Duties/Responsibilities

• Provides positive interactions with the customer to create and maintain positive relationships
• Effectively manages targeted growth accounts
• Accurately & efficiently enters customer orders
• Provides timely order status updates to customers
• Understands customer needs and demands to proactively manage supply chains and minimize delays.
• Analyzes and creatively resolves issues related to order entry concerns
• Engages in a professional and collaborative manner with internal team members
• Provides feedback and ideas to create better efficiency and processes
• Responsible for sales growth and account management of customers, including both new prospects and current customer base.
• Develops strong customer relationships with the ability to build collaborative relationships with key influences and decision-makers within the customer base for identified growth.
• Creates effective relationships among internal cross-functional teams while building collaborative customer relationships to drive overall growth.
• Additional duties as assigned

Requirements

• P roficiency in computer programs such as Microsoft word, excel, etc.
• Excellent organizational, written, and verbal communication skills
• Must be a self-starter and have a positive, “can-do” attitude
• Embraces teamwork and appreciates problem-solving in group environments
• Ability to multi-task in a fast-paced environment

$44k - $50k annually