Account Manager

Fuel Transport Inc.; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefit plans

Generous paid time off

Company sponsored events

Creative perks

Job summary

A leading logistics company in Chicago is seeking an experienced Account Manager to manage a portfolio of strategic customer accounts. This role encompasses daily execution, performance management, and operational excellence. Successful candidates will have a Bachelor’s degree in a relevant field and 2-5 years of experience in logistics or transportation. The position offers opportunities for growth and a dynamic work environment with competitive compensation and benefits.

Qualifications

• 2–5 years of experience in logistics, transportation, or supply chain account management.
• Working knowledge of truckload transportation and pricing fundamentals.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail with a proactive, solution-oriented mindset.
• Ability to collaborate cross-functionally and influence outcomes through partnership.

Responsibilities

• Manage the daily execution of assigned customer accounts, ensuring consistent service and operational excellence.
• Serve as a primary point of contact for customer operational inquiries and issue resolution.
• Proactively monitor service performance and drive timely resolution.
• Track account-level volume, gross profit, and margin performance against targets.
• Identify risks, margin pressure, or service gaps and communicate insights to internal stakeholders.
• Support onboarding and stabilization of awarded freight to ensure smooth operational transitions.
• Monitor awarded volume against execution capacity and highlight potential risks.
• Prepare and present regular performance reports and account updates.
• Maintain accurate and up-to-date data within internal systems and tools.
• Partner closely with Operations, Carrier Sales, Pricing, and Customer Success teams to ensure alignment and execution feasibility.
• Other tasks as required by the business.

Skills

Analytical skills

Organizational skills

Communication skills

Problem-solving

Communication

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field

Job description

Fuel Transport Headquarter
Chicago, IL 60606, USA

Description

There’s a moment when it all comes together. When a complicated challenge turns into a creative solution. When a problem turns into an opportunity. We live for those moments. And if challenges arise? That’s ok – rise to the challenge. No two days are exactly the same, and that’s what makes working at Fuel so gratifying.

Here at Fuel, creativity is what drives us forward. We want the outliers. The non-conformists. The game-changers. And that’s where you come in. To transform the face of logistics, we need your help. This is not just a job, it’s a lifestyle. We want you to be excited about the work you’re doing and the company you’re doing it for.

Fuel Transport US Inc. ("Fuel Transport") is seeking an experiencedAccount Manager to support and grow a portfolio of strategic customer accounts for ourChicago, IL office. This role is responsible for day-to-day account execution, performance management, and cross-functional coordination, ensuring customers receive consistent, high-quality service while internal teams operate with clarity and discipline. The Account Manager works closely with senior account leadership and internal partners to maintain service excellence, support awarded freight and identify opportunities to enhance performance and profitability.

Rise to the challenge. Find your Fuel.

Job Summary:

• Manage the daily execution of assigned customer accounts, ensuring consistent service and operational excellence.
• Serve as a primary point of contact for customer operational inquiries and issue resolution.
• Proactively monitor service performance, identify exceptions, and drive timely resolution.
• Track account-level volume, gross profit, and margin performance against targets.
• Identify risks, margin pressure, or service gaps and communicate insights to internal stakeholders.
• Support onboarding and stabilization of awarded freight to ensure smooth operational transitions.
• Monitor awarded volume against execution capacity and highlight potential risks.
• Prepare and present regular performance reports and account updates.
• Maintain accurate and up-to-date data within internal systems and tools.
• Partner closely with Operations, Carrier Sales, Pricing, and Customer Success teams to ensure alignment and execution feasibility.
• Other tasks as required by the business.

Skills & Requirements:

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field preferred.
• 2–5 years of experience in logistics, transportation, or supply chain account management.
• Working knowledge of truckload transportation and pricing fundamentals.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail with a proactive, solution-oriented mindset.
• Ability to collaborate cross-functionally and influence outcomes through partnership.

Pay, benefits, perks and more:

We’re not like the others, nor do we care to be. You are an investment and from day one, we treat you as such. Easily accessible by public transit, our dynamic work environment is high-energy and fun. Our competitive comp packages include comprehensive benefit plans and generous paid time off, and our company sponsored events, and other creative perks are all designed with our valued employees in mind.

Fuel Transport US Inc. is an equal opportunity employer. We appreciate your interest and will respond to qualified applicants as soon as possible.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.