Account Manager

Kloeckner Metals Corporation in; Alpharetta (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Paid Holidays

Health insurance – Medical/Prescriptio

Health Savings Account (HSA)

Wellness Stipend

Paid Life insurance

Paid Short / Long-Term Disability Insu

Adoption Assistance (Financial)

Adoption & Fertility NavigationSupport

Referral Program

Employee Assistance Program

Employee Discount

Tuition reimbursement

Job summary

Kloeckner Metals Corporation is seeking an Account Manager (Project Management) in Alpharetta, GA. You will act as the primary contact for assigned accounts, building strong relationships with customers and executives while identifying new business opportunities within existing accounts.

You will work with the sales team to grow opportunities and ensure accurate order processing. Responsibilities include maintaining market knowledge, coordinating inventory, negotiating contracts, and delivering

Qualifications

• Education: Bachelor's degree in Marketing, Business Administration, Sales, or related field, or an Associate's degree with relevant work experience.
• Experience: Prior sales, management, account management, or related field experience.
• Skills: Strong problem-solving, communication, and relationship-building abilities.

Responsibilities

• Order Processing: Ensure timely and accurate processing of orders per requirements.
• Client Relationships: Build and maintain strong, long-term relationships with clients.
• Trusted Advisor: Develop a trusted advisor relationship with key accounts and stakeholders.
• Contract Negotiation: Negotiate contracts and close agreements to maximize profitability.
• Business Development: Identify and develop new opportunities within existing customers.
• Sales Collaboration: Work with the sales team to identify and grow opportunities within the territory.
• Market Knowledge: Stay informed on plant workload, stock levels, and market trends.
• Product Knowledge: Understand end-user applications of metal products to optimize sales.
• Inventory Coordination: Coordinate with management on lead times and inventory levels.
• Reporting: Prepare monthly account status reports for internal/external stakeholders.
• Policy Adherence: Ensure compliance with mill claim policies and escalate issues as needed.
• Vendor Coordination: Schedule vendor/operational staff for timely inspections and claims.
• Quality Control: Provide data/insights to improve quality control.

Skills

Problem-Solving

Results-Driven

Communication

Customer Service

Computer Skills

Multi-Tasking

Reliability

Attention to Detail

Education

Bachelor's degree in Marketing, Business Administration, Sales, or related field, or Associate's degree with relevant work experience

Job description

The Account Manager is the primary point of contact for all matters related to assigned accounts. This role involves developing strong relationships with customers, engaging with key business executives and stakeholders, and identifying new business opportunities within existing accounts.

Summary of Essential Job Functions/Responsibilities

• Order Processing: Ensure timely and accurate processing of orders according to customer requirements
• Client Relationships: Build and maintain strong, long-term relationships with clients.
• Trusted Advisor: Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Contract Negotiation: Negotiate contracts and close agreements to maximize profitability
• Business Development: Identify and develop new business opportunities with existing customers and areas for improvement to meet sales quotas
• Sales Collaboration: Work with the sales team to identify and grow opportunities within the territory
• Market Knowledge: Maintain up-to-date knowledge of plant workload, stock levels, market trends, contract processes, and delivery schedules to provide accurate information to customers
• Product Knowledge: Develop and maintain a thorough understanding of the end-user applications of assigned metal products to optimize sales potential
• Inventory Coordination: Coordinate with management to ensure optimal lead times and inventory levels, and identify aged/obsolete inventory with suggested dispositions
• Reporting: Prepare monthly reports on account status and communicate the progress of initiatives to internal and external stakeholders
• Policy Adherence: Ensure compliance with corporate mill claim policies and advise management of challenging customer requests, escalating issues as needed
• Vendor Coordination: Schedule appointments with vendors and operational staff to minimize production time for material inspections and ensure successful resolution of claims
• Quality Control: Provide data and insights to improve quality control
• Additional Duties: Perform other related duties as assigned

Qualifications

• Education: Bachelor's degree in Marketing, Business Administration, Sales, or a related field, or an Associate's degree with equivalent relevant work experience
• Experience: Previous experience in sales, management, account management, or a relevant field
• Skills:
  • Problem-Solving: Strong analytical skills to interpret sales performance and market trends
  • Results-Driven: High performance standards with the ability to motivate and lead the sales team
  • Communication: Excellent verbal and written communication skills, including strong listening, negotiation, and presentation abilities
  • Customer Service: Customer service-oriented with the ability to manage multiple accounts effectively
  • Computer Skills: Basic proficiency with Microsoft Office Suite
  • Multi-Tasking: Ability to handle multiple customer accounts and tasks simultaneously
  • Reliability: Demonstrated reliable work history
  • Attention to Detail: Must be detail-oriented with a strong focus on precision and quality in all tasks
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Health insurance – Medical/Prescription Drug/Dental Vision
• Health Savings Account (HSA)
• Wellness Stipend
• Paid Life insurance
• Paid Short / Long-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Referral Program
• Employee Assistance Program
• Employee Discount

Account Manager (Project Management)

Job Summary

The Account Manager is the primary point of contact for all matters related to assigned accounts. This role involves developing strong relationships with customers, engaging with key business executives and stakeholders, and identifying new business opportunities within existing accounts.

Summary of Essential Job Functions/Responsibilities

• Order Processing: Ensure timely and accurate processing of orders according to customer requirements
• Client Relationships: Build and maintain strong, long-term relationships with clients.
• Trusted Advisor: Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Contract Negotiation: Negotiate contracts and close agreements to maximize profitability
• Business Development: Identify and develop new business opportunities with existing customers and areas for improvement to meet sales quotas
• Sales Collaboration: Work with the sales team to identify and grow opportunities within the territory
• Market Knowledge: Maintain up-to-date knowledge of plant workload, stock levels, market trends, contract processes, and delivery schedules to provide accurate information to customers
• Product Knowledge: Develop and maintain a thorough understanding of the end-user applications of assigned metal products to optimize sales potential
• Inventory Coordination: Coordinate with management to ensure optimal lead times and inventory levels, and identify aged/obsolete inventory with suggested dispositions
• Reporting: Prepare monthly reports on account status and communicate the progress of initiatives to internal and external stakeholders
• Policy Adherence: Ensure compliance with corporate mill claim policies and advise management of challenging customer requests, escalating issues as needed
• Vendor Coordination: Schedule appointments with vendors and operational staff to minimize production time for material inspections and ensure successful resolution of claims
• Quality Control: Provide data and insights to improve quality control
• Additional Duties: Perform other related duties as assigned

Qualifications

• Education: Bachelor's degree in Marketing, Business Administration, Sales, or a related field, or an Associate's degree with equivalent relevant work experience
• Experience: Previous experience in sales, management, account management, or a relevant field
• Skills:
  • Problem-Solving: Strong analytical skills to interpret sales performance and market trends
  • Results-Driven: High performance standards with the ability to motivate and lead the sales team
  • Communication: Excellent verbal and written communication skills, including strong listening, negotiation, and presentation abilities
  • Customer Service: Customer service-oriented with the ability to manage multiple accounts effectively
  • Computer Skills: Basic proficiency with Microsoft Office Suite
  • Multi-Tasking: Ability to handle multiple customer accounts and tasks simultaneously
  • Reliability: Demonstrated reliable work history
  • Attention to Detail: Must be detail-oriented with a strong focus on precision and quality in all tasks

Benefits

• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Health insurance – Medical/Prescription Drug/Dental Vision
• Health Savings Account (HSA)
• Wellness Stipend
• Paid Life insurance
• Paid Short / Long-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Referral Program
• Employee Assistance Program
• Employee Discount
• Tuition reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Internal Sales