Account Manager

Kloeckner Metals Corporation; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401k with Company Match

Health insurance

Dental

Vision

Health Savings Account

Wellness Stipend

Paid Life insurance

Paid Long-Term Disability Insurance

Paid Short-Term Disability Insurance

Adoption Assistance

Adoption & Fertility Navigation

Paid Time Off

Paid Holidays

Referral Program

Employee Assistance Program

Employee Discount

Tuition reimbursement

Job summary

Kloeckner Metals Corporation in Cincinnati, OH, seeks an Account Manager to be the primary contact for assigned accounts, building strong relationships with clients and executives, and identifying new opportunities within existing accounts.

Responsibilities include order processing, contract negotiations, sales collaboration, market knowledge, and ensuring timely delivery to maximize profitability.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Proven sales or account management experience.
• Strong communication and analytical skills.

Responsibilities

• Serve as the primary contact for assigned accounts.
• Develop and maintain long-term client relationships.
• Negotiate contracts and close agreements to maximize profitability.
• Identify new business opportunities within existing accounts.
• Coordinate with sales to grow opportunities in the territory.
• Provide market insights and ensure timely delivery and lead times.

Skills

Problem-Solving

Results-Driven

Communication

Customer Service

Microsoft Office

Multi-Tasking

Reliability

Attention to Detail

Negotiation

Presentation

Education

Bachelor’s degree in Marketing, Business Administration, Sales, or related field

Associate’s degree with equivalent relevant work experience

Job description

Job Summary

The Account Manager is the primary point of contact for all matters related to assigned accounts. This role involves developing strong relationships with customers, engaging with key business executives and stakeholders, and identifying new business opportunities within existing accounts.

Summary of Essential Job Functions/Responsibilities

• Order Processing: Ensure timely and accurate processing of orders according to customer requirements
• Client Relationships: Build and maintain strong, long-term relationships with clients.
• Trusted Advisor: Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Contract Negotiation: Negotiate contracts and close agreements to maximize profitability
• Business Development: Identify and develop new business opportunities with existing customers and areas for improvement to meet sales quotas
• Sales Collaboration: Work with the sales team to identify and grow opportunities within the territory
• Market Knowledge: Maintain up-to-date knowledge of plant workload, stock levels, market trends, contract processes, and delivery schedules to provide accurate information to customers
• Product Knowledge: Develop and maintain a thorough understanding of the end-user applications of assigned metal products to optimize sales potential
• Inventory Coordination: Coordinate with management to ensure optimal lead times and inventory levels, and identify aged/obsolete inventory with suggested dispositions
• Reporting: Prepare monthly reports on account status and communicate the progress of initiatives to internal and external stakeholders
• Policy Adherence: Ensure compliance with corporate mill claim policies and advise management of challenging customer requests, escalating issues as needed
• Vendor Coordination: Schedule appointments with vendors and operational staff to minimize production time for material inspections and ensure successful resolution of claims
• Quality Control: Provide data and insights to improve quality control
• Additional Duties: Perform other related duties as assigned

Qualifications

• Education: Bachelor’s degree in Marketing, Business Administration, Sales, or a related field, or an Associate’s degree with equivalent relevant work experience
• Experience: Previous experience in sales, management, account management, or a relevant field
• Skills:
  • Problem-Solving: Strong analytical skills to interpret sales performance and market trends
  • Results-Driven: High performance standards with the ability to motivate and lead the sales team
  • Communication: Excellent verbal and written communication skills, including strong listening, negotiation, and presentation abilities
  • Customer Service: Customer service-oriented with the ability to manage multiple accounts effectively
  • Computer Skills: Basic proficiency with Microsoft Office Suite
  • Multi-Tasking: Ability to handle multiple customer accounts and tasks simultaneously
  • Reliability: Demonstrated reliable work history
  • Attention to Detail: Must be detail-oriented with a strong focus on precision and quality in all tasks

Benefits

• 401(k) with Company Match
• Health insurance – Medical/Prescription Drug
• Dental
• Vision
• Health Savings Account
• Wellness Stipend
• Paid Life insurance
• Paid Long-Term Disability Insurance
• Paid Short-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Paid Time Off
• Paid Holidays
• Referral Program
• Employee Assistance Program
• Employee Discount
• Tuition reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.